Operations Manager
Greenfield HR Consulting Ltd
6d ago
source : BetaJob

Job Details

Location : Ikeja, Lagos

Employment Type : Full Time

Job Summary

  • The Operations Manager is responsible for developing company policies, monitoring compliance, and overseeing projects and budgets
  • He / she is responsible for the integration of production and installation department operations for optimum productivity.
  • Job Responsibilities

  • Working with the Chief Operating Officer on realizing the company's business objectives by promoting efficiency, and increasing profitability
  • Oversee a workforce of employees in the production and installation department and ensure that all employees follow industry-standard health, safety, and quality guidelines both at the factory and on site
  • Oversee all site projects handled by Project Managers. Ensure that all site works are thoroughly inspected at intervals before project completion and solutions are provided immediately when problems arise
  • Create weekly KPIs for Project Managers and evaluate their progress on all projects. Ensure there are no errors
  • Interact directly with clients, client representatives, Project Managers where issues cannot be resolved by on site Project Managers.
  • Ensure no client issues are left unresolved

  • Identify potential problems and points of friction at the factory and work to find solutions to maximize efficiency and revenue
  • Oversee contract staff (installers). Create a pool of installer list and ensure installers are available for every project.
  • Work on how to solve company installation process.

  • Ensure reports are given on all installation progress by Project Managers, determine payment percentage to be paid to installers on a weekly basis and ensure payments are processed
  • Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity
  • Work closely with Production Manager to set production goals and communicate them to key personnel
  • Provide motivation, support, and guidance to all employees
  • Communicating with senior management about shifting priorities and projects.
  • Requirements and Qualifications

  • HND / B.Sc Degree from a reputable institution
  • Minimum of 5 - 10 years experience in business operations
  • 2 - 5 years’ managerial experience
  • Experience in furniture making operations is desirable
  • Project management experience is desirable
  • A thorough understanding of financial and budgeting processes and principles to assess the factory earnings and spending to find areas for improvement
  • Excellent leadership and management skills.
  • Excellent communication skills, including the ability to clearly explain client’s expectation
  • Excellent computer skills, including MS Office
  • A keen attention to detail
  • Certification in Project management is an added advantage.
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