The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues;
and other related / incidental matters.
The Business Development Manager is also responsible to support and deliver on the universal financial solution goals of the Stanbic IBTC Group .
Key Responsibilities / Accountabilities
Achieve monthly sales target in RSA & Contributions
Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly / yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension / Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Organize and facilitate Interactive sessions and Rotating Desks / PoW with clients and prospective clients.
Effectively communicate and follow through, with client requests to back office / support units
Maintain and update comprehensive employers’ database.
Ensure Employers have updated contribution schedules.
Collect schedules from Employer for upload to clients’ accounts.
Follow up with employers on monthly pension contribution as at when due.
Increase number of funded and contributing RSA Pins in the department.
Consistently identify value to our customers by leveraging the various resources within the group
Ensure not more than 5% customer attrition from assigned institutions during the transfer window
Collect and correct email mandates for employees in assigned institutions
Organize CFI capture with Organizations periodically by the regulator.
Grow SIPML’s share of mind among clients / organizations in assigned institutions
Increase the funding and contribution ratios of employees’ contribution within assigned institutions
Proffer possible strategies / ways to improve sales and relating to customers.
Ensure Legislative Compliance and SIBTC standards
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management
Preferred Qualification and Experience
First Degree in General Social Science
Chartered Financial Analyst (CFA)
Masters Degree in Marketing
Minimum of five years experience with exposure in sales relationship management & leadership position
Minimum of five years experience with exposure in client profiling
Minimum of five years experience with exposure in sales relationship management
Minimum of three years sales experience with exposure in sales and relationship management
Knowledge / Technical Skills / Expertise
Effective Business Communication
Applications : Microsoft Office Suite