Customer Service Officer at Royal Emerald Hotel
Royal Emerald Hotel
Lagos
4d ago
source : BetaJob

Responsibilities

  • Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo services, etc.
  • Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
  • Provides pricing and delivery information, processes orders, and prepares cash reports.
  • Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.
  • Requirements

  • Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.
  • Multi-task oriented
  • Excellent communication skills and problem solving abilities
  • General education Degree experience.
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form