Customer Service Officer at Royal Emerald Hotel
Royal Emerald Hotel
4d ago
source : BetaJob


  • Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo services, etc.
  • Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
  • Provides pricing and delivery information, processes orders, and prepares cash reports.
  • Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.
  • Requirements

  • Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.
  • Multi-task oriented
  • Excellent communication skills and problem solving abilities
  • General education Degree experience.
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