We are looking for a friendly and professional retail banker to join our team. You will be the first point of contact with customers and must welcome them with a warm smile and a friendly greeting.
Your duties will include opening and closing banking accounts, providing advice on services, and responding to complaints.
Retail Banker Requirements : .
Experience as a teller or retail banker preferred.
Friendly and professional demeanor.
Excellent interpersonal and communication skills.
Advanced knowledge of banking and financial procedures.
Patience and the ability to remain calm under pressure.
Retail Banker Responsibilities :
Assisting customers with their banking needs.
Providing advice and suggestions.
Opening and closing savings and checking accounts.
Cross-selling financial services and products.
Resolving customer complaints.
Escalating issues to the bank manager, when necessary.
Performing basic office and clerical duties.
Reporting to the banking manager.