Mobile Teller
La Fayette Microfinance Bank Limited
(Onitsha) Anambra and (Aba) Abia, Nigeria
6d ago
source : Fuzu

Qualifications

  • An OND / NCE Graduate From An Accredited Polytechnic Or College Of Education.
  • Must Have Completed His / Her Industrial Training.
  • Main Responsibilities

    Manage a portfolio of clients :

  • Build a portfolio of clients by :
  • Proposing the service to existing Advans clients
  • Prospecting potential clients at their business places and following up through regular contact with prospects
  • Monitor the deposits of the clients under supervision.
  • Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
  • Accordingly answer clients’ questions and complaints related to Advans LFMFB products and services.
  • Participate in the promotion of Advans LFMFB products and services by informing prospects as well as clients.
  • Identify clients’ needs and propose new products / services to management.
  • Field Cash Collection Activities :

  • Organize an efficient daily collection schedule with clients in the portfolio.
  • Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the BankOne technical application on the phone.
  • Ensure all cash transactions are done according to Advans LFMFB policies and procedures.
  • Respect AML / KYC policies by identifying all the clients and reporting any suspicious transaction.
  • Strictly adhere to the MIS requirements when registering all cash transactions in the MIS system.
  • Report any cash shortage or overage to the CSS and Deposit Team Lead
  • Encourage clients to make deposits on their Advans account.
  • Liaise with Client Officers on clients interested by the Mobile collection service for saving.
  • Create new clients and accounts on the field.
  • Organization and Control :

  • Cash counts and controls : ensure and control the conformity of transactions with collected cash and monitoring tools.
  • Ensure compliance of all operations performed with Advans policies and procedures.
  • Share information and best practices with other Mobile Tellers.
  • Report all the issues related to the job to the CSS and Deposit Team Leader.
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