Debt Collector - Alfred & Victoria Associates
Alfred & Victoria Associates
4d ago
source : BetaJob

Role Objective

  • As Debt collector, you are responsible for ensuring customer and Withholding Tax receivable balances are quickly and completely collected to avoid money loss and improve cash inflows.
  • Essential Duties

  • Locate debtors.
  • Maintain collection records
  • Communicate with Debtors (phone, electronic and hard copy letters etc)
  • Negotiate timely payment and settlements
  • Maintain up to date customer contact information in the collections systems
  • Support Credit Controller and Receivables Accountant as may be required
  • Meet cash & debtor targets set by the Firm
  • Provide accurate advice on billing queries
  • Regularly making contact with customers to ensure all relevant debts are managed as Necessary.
  • Assist with preparation of reconciliation / matching payments as may be required
  • Respond promptly and completely to both client and internal enquiries
  • Send out monthly client statements / letters as may be agreed from time to time
  • Other duties as delegated from time to time by the Credit Controller.
  • Attitudes & Required Skills

  • Negotiation and Persuasion skills
  • Patience and diligence
  • Problem-solving skills
  • Customer service
  • Team work
  • Ability to prioritize multiple tasks
  • Ability to use Technology.
  • Very attractive.

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