IT Support Executive (LOCAL)
Excel Minds
Ikoyi, LA, ng
5d ago

Job Description

We are looking for candidates who can perform the following :

  • keep computer systems running smoothly and ensure users get the maximum benefit from them
  • install and configure computer hardware operating systems and applications
  • monitor and maintain computer systems and networks
  • talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • replace parts as required
  • provide support, including procedural documentation and relevant reports
  • follow diagrams and written instructions to repair a fault or set up a system
  • support the roll-out of new applications
  • set up new users accounts and profiles and deal with password issues
  • respond within agreed time limits to call-outs
  • work continuously on a task until completion (or referral to third parties, if appropriate)
  • prioritize and manage many open cases at one time
  • rapidly establish a good working relationship with customers and other professionals, such as software developers
  • test and evaluate new technology
  • conduct electrical safety checks on computer equipment.
  • Requirements

  • business information technology
  • business systems engineering
  • computer networking and hardware
  • computer science
  • computer software development
  • information technology
  • internet engineering
  • software engineering.
  • the ability to think logically
  • a good memory of how software and operating systems work
  • excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
  • the ability to work well in a team
  • problem-solving skills
  • a strong customer focus
  • the ability to prioritize your workload
  • attention to detail.
  • Benefits

    competitive pay. (200k)

    Avenues for professional development.

    Chance to work with an industry leader.

    Grow with the company.

    Work life balance.

    If you have any queries, please email us at africavacancy excelmindsjob.com .

    Requirements

    business information technology business systems engineering computer networking and hardware computer science computer software development information technology internet engineering software engineering.

    the ability to think logically a good memory of how software and operating systems work excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution the ability to work well in a team problem-solving skills a strong customer focus the ability to prioritize your workload attention to detail.

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