British Council's job vacancy, Career and Recruitment
Job title : Head of Business Development, Exams jobs in Abuja Job Location : Abuja Deadline : December 23, 2021
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Pay Band : 7
Contract Type : Indefinite Contract
Interviews : Week commencing 13th December
The purpose of this role is to develop and deliver the 2-year market led, integrated cross portfolio Business Development & Sales strategy aligned with Global / Regional Exams strategy.
The post holder will work with other British Council colleagues to leverage opportunities and create value.
This role is ultimately responsible for building and managing demand, ensuring capacity fill, delivering income / surplus targets, ensuring excellent B2B Customer Service and overseeing quality of B2C customer experience.
Main Opportunities / Challenges for this Role
Operating and embedding the business development and account management function under the global exams Sales, Marketing and Operations Planning model (SMOP) across a large country, developing new ways of working across the function, coaching and developing large teams.
Adding value to key accounts in a competitive environment.
Motivating and driving team performance. Upholding customer service culture.
Working in a complex and challenging setting through a high period of change delivering on stretching surplus, income and volume targets across all exams products.
Adapting processes and delivering business results during recovery period due to Covid global pandemic.
Working within statutory and compliance standards.
Role Specific Knowledge and Experience
The main essential knowledge and experience points that we are looking for you to evidence are :
Relevant work experience in a Business Development Manager role
Significant experience of managing a large team and managing staff performance
Demonstrable experience of sustaining and / or growing a product / service in line with strategic priorities for income and impact
Significant experience collecting and analysing client / stakeholder feedback and using the data to identify business needs and obstacles; works to resolve them
Takes a pro-active approach to identifying ways in which service can be improved, and takes these forward
Demonstrated analytical ability and commercial acumen
University Degree in any subject or qualification in a relevant field
Business development experience in the English & Exams sector
Experience working in exams.
All applicants should have a pre-existing legal status to live and work in Nigeria. The British Council will not facilitate / sponsor visa applications and work permits.
N13,410,959 per annum
Sales / Retail / Business Development jobs in Nigeria *Sales / Retail / Business Development jobs in Abuja *Head of Business Development, Exams in Abuja
How to Apply for this Offer
Interested and Qualified Candidates should Click here to Apply online