Collections Officer
OTP Internet Technology
Lagos, NG
6d ago
source : Ngcareers Ltd

Job Details

OTP Internet Technology (9 Credit) is a mobile app that provides simple, allows you to access loan at anytime, anywhere.

We are recruiting to fill the position below :

  • We are recruiting for a Collections Officer who can help us achieve our company’s financial goals.
  • The ideal candidate for this position must be willing to work as part of a dynamic team.
  • Monitor accounts to identify overdue payments
  • Make calls to clients about their loan repayments
  • Advise customers on their various payment options and inform them of further actionsthat may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Conduct collections process on each customer that includes, phone calls, emails and text messages
  • Develop collection methods that brings in revenue and ensure full repayment of loans
  • Keep accurate records and reports on collections.
  • Job Requirements

    Min Required Experience :

    Min Qualification : Diploma / OND / NCE

    Desired Courses : Not Specified

    Other Requirements :

  • Minimum of OND in related field
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal oriented so as to meet daily targets
  • Excellent communication skill (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays when required
  • Customer service or contact center training / experience is an added advantage
  • Minimum one (1) year experience in a similar position in a well structured organisation.
  • 31st January, 2020.

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