OTP Internet Technology (9 Credit) is a mobile app that provides simple, allows you to access loan at anytime, anywhere.
We are recruiting to fill the position below :
We are recruiting for a Collections Officer who can help us achieve our company’s financial goals.
The ideal candidate for this position must be willing to work as part of a dynamic team.
Monitor accounts to identify overdue payments
Make calls to clients about their loan repayments
Advise customers on their various payment options and inform them of further actionsthat may be taken to collect overdue debts
Negotiate payment plans and schedules
Conduct collections process on each customer that includes, phone calls, emails and text messages
Develop collection methods that brings in revenue and ensure full repayment of loans
Keep accurate records and reports on collections.
Min Required Experience :
Min Qualification : Diploma / OND / NCE
Desired Courses : Not Specified
Other Requirements :
Minimum of OND in related field
Tech-savvy with working knowledge of Microsoft packages
Goal oriented so as to meet daily targets
Excellent communication skill (written and oral)
Patience, ability to manage stress and negotiation skill.
Open to working on Saturdays when required
Customer service or contact center training / experience is an added advantage
Minimum one (1) year experience in a similar position in a well structured organisation.
31st January, 2020.