Our client is a luxury 5-star hotel located in Kano, with over 18 years’ experience in the hospitality industry in Nigeria.
They currently have an opening for a Food and Beverage Manager to be based in Kano.
We are looking for a professional food and beverage manager to be responsible for managing all F&B operations and for delivering an excellent guest experience.
The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standards
Preserving excellent levels of internal and external customer service
Designing exceptional menus, purchase goods and continuously make necessary improvements
Identifying customers’ needs and respond proactively to all their concerns
Leading F&B team by attracting, recruiting, training and appraising talented personnel
Establishing targets, KPI’s , schedules, policies and procedures
Providing a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
Complying with all health and safety regulations
Reporting to the management regarding sales results and productivity.
Fully compliant on Micros systems and all staff fully trained
Ongoing training with all staff in the F&B department
All Micros cash up, void reporting is done daily in compliance to Hotel standards and policies procedures
Working with the accounts department and participating in all Food, Beverage and operating stock takes
Monthly summary report with all financials in all departments of F&B
Performing such other duties as may be assigned by the General Manager.
Must have 4 5 years Proven food and beverage management experience
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Must be very presentable with excellent communication skills.
Must be willing to work within Kano
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
Guest-oriented and service-minded
Culinary school diploma or degree in food service management or related field