We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
The right Waiter / Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.
Waiter / Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties, and collecting the bill.
If you can perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals.
You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
Keep in mind that Waiter / Waitress duties may require working in shifts and / or occasionally during weekends and holidays.
Ultimately, our Waiters / Waitresses must provide an excellent overall dining experience for our guests.
Essential Duties and Responsibilities
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)
Prepare tables by setting up linens, silverware, and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses, and silverware to the kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
Other Skills Education And Experience
Excellent communication and organizational skills
A minimum of 1 year work experience as a Waiter or Waitress with a reputable hotel brand
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
A minimum of 2 years experience using Micros payment systems
Ability to work cohesively as part of a team
An OND from a recognized institution but a first degree will be preferable
Attractive Salaries : Our goal is to acknowledge our employees' skills and performance, while at the same time respecting the principles of fairness and non-discrimination.
To ensure our salaries are competitive, we regularly conduct surveys of local markets and specialized firms. This enables us to provide personalized and motivational support for all our teams with the aim of facilitating and encouraging their development.
Regular Support : Meeting in a calm setting, conducting an appraisal and setting targets is a valuable process, both for managers and employees.
Several meetings or discussions are held throughout the year to facilitate dialogue and motivate teams.
Wellness for all : With operations over 63 countries, we strive to ensure the well-being, health and safety of all our teams.
Accor is extremely attentive to its employees and their loved ones.
With this in mind, in accordance with local welfare systems, the country in question and market practices, the Group implements healthcare expense, personal protection and retirement plans to provide unfailing support and engagement .
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS