Group Head of Operations
Softnoon Holding
Lagos
21h ago
source : BetaJob

Details :

  • Liaise with superior to make decisions for operational activities and set strategic goals
  • Plan and monitor the day-to-day running of business to ensure smooth progress
  • Supervise staff from different departments and provide constructive feedback
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and / or formulate policies and promote their implementation
  • Manage relationships / agreements with external partners / vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations.
  • Requirements

  • 8-10 years proven experience as Director of Operations or equivalent position.
  • Excellent organizational and leadership abilities.
  • Outstanding communication and people skills
  • Knowledge of industry’s legal rules and guidelines
  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
  • Working knowledge of data analysis and performance / operation metrics
  • Familiarity with MS Office and various business software (e.g. ERP, CRM)
  • BSc / BA in business administration or relevant field; MSc / MA will be a plus.
  • Application Method : Applicants should send CVS to careers softnoonng.com

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  • Company Description

    Softnoon Holdings is a multi-business enterprise with service offerings through its distinct business divisions. Softnoon Holdings Limited has carved a niche as a quality company providing quality services consistently.

    Tags

    administration management operations

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