Customer Service Officer at House of Haziba
House Of Haziba
Lagos
6d ago
source : BetaJob

Responsibilities

  • Manage large amounts of incoming calls.
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods / tools.
  • Meet personal / customer service team sales targets and call handling quotas.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.
  • Requirements

  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High School Degree.
  • Applications Closing Date

    27th February, 2020.

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