Assistant ICT Officer - African Reinsurance
African Reinsurance Corporation
Lagos
3d ago
source : BetaJob

Responsibilities

  • The successful candidate shall assist in efficiently managing the ICT assests with the objective of implementation of new technologies and tools, satisfaction of business users through a speedy and reliable support, maintenance and troubleshooting assets, recording and safeguarding equipment.
  • He / She shall be able to advise on best options in purchasing and maintaining devices, tools and documentation.
  • Mission :

    The successful candidate would be responsible of but not limited, the following missions :

  • Review new technologies to improve collaboration, productivity and adoption, Help desk operations.
  • Telecom infrastructure management
  • Preparing the technical environment
  • Defining preventive and corrective maintenance procedure
  • Play an advisory role in the technology trend and direction
  • Duties / Job Details

    The duties of the of Information & Communication Technology Officer shall comprise, amongst others, the following :

    Engineering and Provisioning :

  • Engineering of SA-related solutions for various project and operational needs.
  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc.
  • in accordance with standards and project / operational requirements.

  • Install and configure systems such as supports infrastructure, applications or Asset Management applications.
  • Develop and maintain installation and configuration procedures.
  • Contribute to and maintain system standards.
  • Research and recommend innovative, and where possible automated approaches for system administration tasks.
  • Identify approaches that leverage our resources and provide economies of scale.
  • Operations and Support :

  • Perform regular security monitoring to identify any possible intrusions.
  • Create, change, and delete user accounts per request.
  • Provide Tier III / other support per request from various constituencies. Investigate and troubleshoot issues.
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  • Maintenance :

  • Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
  • Configure / add new services as necessary.
  • Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs.
  • Maintain operational, configuration, or other procedures.
  • Perform periodic performance reporting to the management.
  • Academic Qualifications

    Minimum Qualifications and Experience :

  • Bachelor’s Degree or Equivalent in Computer Science / Information Technology / relevant field
  • Minimum of 3 years of relevant work experience in IT support / operations role
  • Additional relevant professional IT qualifications, will be an added advantage.
  • Additional Requirements :

    Applicants must also be :

  • Fluent in English and working knowledge of French will be an added advantage;
  • Nationals of Members state of Africa Re;
  • Not more than 36 years old.
  • Main Competencies :

    Main Competencies Required For This Position :

  • Good planning skills and Strong work ethics;
  • Strong interpersonal and communication skills;
  • Ability to work without close supervision and within established timeframes;
  • Good knowledge of ICT environment and operations
  • Good knowledge of Microsoft environment and collaboration tools (O / S, Office 365, Azure, security, etc)
  • Good knowledge of Oracle environment, Linux environment
  • Good knowledge of Network administration, security and compliance
  • Good knowledge of Telecommunication equipment
  • Good knowledge of communication gadgets (tablets, cell phones and peripherals)
  • Ability to relate with people from different cultures and across boundaries
  • Ability to easily identify issues and resolve within an acceptable time and quality
  • Demonstrated teamwork skills;
  • Proven capacity to work well under pressure;
  • Strong client service orientation with an openness to feedback and new ideas;Good skill in reporting and communicating with team members and supervisors.
  • Salary & Benefits

    The successful candidate shall have the following benefits :

  • Competitive Basic Salary on the Corporation’s Support Staff Grade Level
  • Competitive Basic Salary on the Corporation’s Support Staff Grade Level
  • Variable pay (Annual Performance Bonus)
  • Joint contribution to the Provident Fund (7% of the basic salary paid by staff and 14% by the employer)
  • Children education subsidy for each child up to 26 years (maximum 4 children)
  • Medical cover for staff and immediate family;
  • Housing Allowance
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