Sales / Customer Service Spa Specialist
MacTay Consulting
lagos, NG
5d ago
source : Mrjobsnaija

MacTay Consulting's job vacancy, Career and Recruitment

Job title : Sales / Customer Service Spa Specialist jobs in Lagos Job Location : Lagos Deadline : December 29, 2021

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  • Location : Victoria Island, Lagos

    Summary

  • The candidate will manage customer queries and complaints and make in-house sales.
  • To do well in this role, you need to remain calm when customers are frustrated and have experience working with computers.
  • Familiarity with spa products is a plus.

    Key Responsibilities

  • Maintain a positive, compassionate and professional approach toward consumers.
  • Answer as promptly as possible to customer queries.
  • Use numerous channels to communicate with customers.
  • Recognize and address client complaints.
  • Process orders, paperwork, applications and requests.
  • Customer interactions, transactions, comments, and complaints are all recorded.
  • Communicate and coordinate with coworkers.
  • Provide comments on the customer service procedure' efficiency.
  • Ensure that customers are satisfied and that excellent customer service.
  • Key Requirements

  • Interested candidates should possess an OND, HND, or BA qualification.
  • Previous experience working in a spa (is a plus).
  • Sales experience.
  • Qualifications

  • Possess a Bachelor's Degree in relevant fields
  • A minimum of 1 to 3 years of relevant job experience is required.
  • Soft Skills :

  • Good verbal communication skills.
  • Problem-solving skills.
  • Result oriented.
  • Good customer service.
  • Attention to detail.
  • Multi-tasking skills.
  • Ability to handle work with little supervision.
  • Technical Skills :

  • Advanced knowledge of process systems software.
  • Experience with process simulations.
  • High-level technical skills.
  • Analytical thinker.
  • Ability to lift and operate heavy equipment.
  • Advanced mechanical skills.
  • Salary

    N50,000 - N60,000 Monthly.

  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Sales / Customer Service Spa Specialist in Lagos
  • How to Apply for this Offer

    Interested and Qualified Candidates should Click here to Apply online

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