Manager, Business Management - Chief Operating Officer
MTN Nigeria
Lagos, Nigeria
2d ago
source : Fuzu

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable.

It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Educational Qualifications and Experience

  • First Degree in any discipline
  • Fluent in English
  • 6 - 13 years’ experience which includes :
  • Telecommunications industry experience
  • Work across diverse cultures and geographies
  • Proven track record of execution and managing competing tasks and demands
  • Responsibilities

  • Enable the COO to balance his responsibilities and maximize his effectiveness.
  • Request information and actions on behalf of the COO and ensure that these requests are fulfilled efficiently and effectively
  • Communicate ideas effectively with the skills of adjusting language and terminology to appropriate levels
  • Assess the urgency and importance of situations / scenarios and take the appropriate action to determine the necessary level of COO involvement
  • Prepares and drafts critical correspondence, presentations, reports and spreadsheets with attention to detail
  • Assist and support on a need basis in the provision of input and review materials, presentations and communications
  • Track in a timely manner the scorecards of all divisions including the COO's
  • Track the profitability and actual result vs the BC of different initiatives
  • Analyze customer data and give feedback / suggestions to improve customer experience
  • Provide support, strategic guidance and analytical support for other executives within the COO structure as approved by the COO
  • Ensuring appropriate communication between the COO and internal and external stakeholders
  • Support the COO in holding the executive team members accountable to timelines and commitments
  • Record and follow up on all actions that are concluded in the different committees / meetings that are either chaired or organized by the COO
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