Waiter/Waitress
Hilton
Abuja, Federal Capital Territory, Nigeria
3d ago

JOB DESCRIPTION

Supports the Outlet Manager in the efficient overall running of the outlet by actively supervising junior team members, overseeing operations in assigned sections of the outlet and ensuring all tasks and duties are performed in line with departmental standards.

What will I be doing? Thorough knowledge of food and beverage operations including product knowledge, supervisory skills, service techniques, and guest interaction.

Ability to communicate orally in English with both guests and employees

Ability to react promptly to guest requests and ensure accurate follow-up

Ability to work under pressure and deal with stressful situations during busy periods

To attend any meetings, training sessions or courses that may be beneficial to you and your department on request from your Supervisor / Manager

To carry out any other reasonable tasks requested by your Supervisor or Manager

Ensure departmental service standards are strictly adhered to at all times

Ensure proper handling of all operating equipment to minimize breakage or loss

To be friendly and polite in front of guests at all times

Assign and supervise side duties to all direct reports

To assist in other Food & Beverage areas if and when required

Handle guest complaints / comments efficiently and promptly

Ensure outlet cleaning schedules are adhered to and identify additional requirements

To assist in the service of food & beverage when required

To assists in the preparation of mis-en-place when required

Study and learn menu terminology

Report for duty on time with clean attire

Follow the policies and procedures introduced by the Food & Beverage department.

What are we looking for?

  • Minimum experience working in hotel operations as a Waiter.
  • Experience supervising F&B operations and conducting on-the-job training.
  • You are required to attach your CV and Application letter.
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