Rovedana Limited - Our client is a leading and popular upscale retail nail Salon in Lekki Phase 1. They offer specialist manicures, pedicures and nail extension services, including acrylic and gel nails in an environment that is not only beautiful but fun and relaxing to be in.
The are recruiting to fill the position below :
Lekki Phase 1,
The major duties of the spa manager include oversight of facility operations, ensuring that customers are satisfied, managing employee’s schedules and performance, as well as working to make sure the salon is profitable.
Delegating stylist to customers respectively
Ensuring that the Salon is Sparkling Clean and always neat
Ensuring Clients Satisfaction
Customer Service retention, ensuring that the customers are aware of special offer, loyalty and reward programs
Ensure timely and satisfactory resolution of all customer complaints / issues
Manage relationship with Clients
Min Required Experience :
Min Qualification : Diploma / OND / NCE
Desired Courses : Not Specified
Other Requirements :
Minimum of an OND with up to 4 years’ experience in managing a spa.
Experience in any leadership capacity.
Good Inventory management skills
Good Listening Skills.
Should have excellent interpersonal skills
Qualities and Traits :
Toughness - Means being demanding, with high standards, resilient, tenacious and with the aim of being respected, as opposed to been popular.
Fairness - Being impartial, rewarding or penalizing performance without having favourites.
Warmth-loving - What is being done and caring for people. Cold fish’ people don’t make great managers.
Team Oriented - Must be a team-oriented person with positive, upbeat demeanours and a passion for quality service
Qualified male candidates who are interested in this position should