Technical Account Manager - Axle Grine
Axle Grine
Lagos
4d ago
source : BetaJob

Job Details

Technical Account Manager duties and responsibilities

  • Assist customers’ technical requests and take care of any technical issues
  • Build strong customer relationships, especially with key customer stakeholders and sponsors
  • Always strive to provide exceptional customer experience
  • Manage customer expectation and lead them to customer satisfaction
  • Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements
  • Keep track of key account metrics
  • Communicate the progress to both internal and external stakeholders
  • Take initiatives in identifying growth opportunities
  • Collaborate with our team to achieve sustainable growth
  • Technical Account Manager requirements and qualifications

  • A proven track record of Technical Account Management or other relevant experience.
  • Experience in managing multiple stakeholders and projects
  • A listener who is customer-oriented and attentive to their needs
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • B.sc / MBA degree or equivalent
  • Experience and strong knowledge in Microsoft Office
  • Experience in using software for sales such as Salesforce
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  • Company Description

    Specialise in the importation and exportation of automobiles and heavy equipment.

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