General Manager at Wellness Group
Hazon Holdings
Lagos, Lagos, ng
4d ago
source : Ecadoo

Responsibilities Provide leadership and direction for the day to day running of the company Develop and oversee the achievement of the company rsquo s balance scorecard draw up plans for driving the company towards achieving set targets Maintains operations by preparing policies and standard operating procedures implementing production productivity quality and patron service standards determining and implementing system improvements Identifying and mitigating risks presenting these threats and solutions to the board quarterly Oversee creation and regular update of Standard Operating Procedures SOPs and business operating processes Administrative Functions Oversee the daily service operations and ensure quality standards Track internal compliance and adherence to regulatory statues laws Plan manage and monitor work as well as hiring communicating coaching staff and building relationships Ensure that company policy amp procedures are understood and followed through performance Coaching amp follow up Ensure compliance with sanitation and safety regulations Resolve guest concerns and implement resolutions Monitor businesses to ensure that they efficiently and effectively provide needed services while staying within budgetary limits Ensure all aspects mentioned above are well run with very minimal service failures Business Development Identify industry and business growth opportunities and develop strategies to exploit Conduct regular benchmarking with best practice consumer trend analysis competitive benchmarking etc Direct and coordinate company rsquo s financial and budget activities to fund operations maximize investments and increase efficiency Develop and implement various promotional strategies Recommend ways to reach a broader audience Qualifications and Experience Minimum of a University degree in any discipline but with experience in General management Hospitality management Minimum of 7 years rsquo working experience with at least 3years in management with any or a combination of the following functional experience Organisation Operations Finance Human Resources Strategy Required Skills amp Abilities Proven Leadership skills with a track record Can motivate others to achieve set goals Entrepreneurial mind set A strategic thinker with strong organisational and planning skills Excellent communication skills verbal and written to include report writing and group presentations Influencing and negotiation skills Great interpersonal and emotional intelligence skills Excellent time management skills and ability to multi task and prioritise work A collaborative team player concerned with the team rsquo s success as well as individual performance Solution orientated with ability to be decisive

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