Team Lead, Sales & Trade Development (Mobile Financial Services) - Northern Region
Mobile Telephone Networks
Lagos, Nigeria
10d ago

job description

  • To promote Financial Services and deliver on monthly sales target and other expectations as required by Financial Services business.
  • To lead and manage a team of Sales Representatives, Mobilize Consultants, Field Support Agents, and ,
  • To manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
  • To manage customer acquisition for financial services within assigned territories
  • To manage operation and acquisition of merchant network within assigned territory
  • Ensure acquisition and growth of revenue generating agents, customers, merchants and ensures they are transacting
  • Ensure increase in sales / activations and product penetration by ensuring brand visibility within territory.
  • Review channel operations and stock levels and ensure proper stock management in channel in order to meet customer demands.
  • Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets / requirements and increase product knowledge, as well as identify developmental opportunities for team members.
  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  • Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
  • Ensure customer acquisition KPI are met for financial services
  • Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationship.
  • Manage relationship with banks and every other financial services stakeholders within assigned territory.
  • Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct report to ensure that targets are achieved.
  • Work with other units / departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
  • Drive Knowledge Management and Best Practice Sharing within own Unit / Department / Division / Enterprise-wide as required. job condition
  • Normal MTNN working conditions
  • May be required to work extended hours / weekends
  • Tool of trade vehicle provided
  • Work is carried out mostly in the field
  • Open plan office
  • Education :

  • A first degree (B.Sc or HND) in any Social Science degree or related course
  • Fluent in English
  • Experience :

    3-7 years’ work experience in sales roles within Financial Services, FMCG & Telcos with experience in supervising others

  • Experience working in a medium organization
  • Experience using data mining tools
  • Minimum qualification BA, BEd, BSc, BTech or HND

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