9Mobile's job vacancy, Career and Recruitment
Job title : Senior Engineer, Service Assurance jobs in Abuja Job Location : Abuja Deadline : October 13, 2022
Quick Recommended Links
Jobs by Location
Job by industries
Handle the daily BSS operations including operations and maintenance, CR / WO implementation, integration and commissioning of 2G / 3G / 4G sites and health checks for BSS and RAN systems.
Provision of high-level support to existing BSS / RAN technologies and product line
Perform second level and necessary backoffice 2G / 3G / 4G support to Field and NOC teams
Ensure that preventive maintenance is performed and completed for all applicable equipment under stated responsibility
Handle corrective RAN / BSS maintenance as required, and assist the field operation teams to resolve BSS / RAN issues including clearing of QOS alarms, resolving BSS - related outages and network problems.
Manage BSS database, including network parameter changes, BSC / RNC rehoming, cutovers, network upgrades, network configurations;
provide all required BSS reports.
Escalate network impacting issues to parties / teams responsible and ensure they are resolved in a timely manner.
Provide back office support to customers / subscribers and ensure incidences or issues are properly managed and resolved.
Follow up with all teams and vendors responsible for tracking BSS / RAN related faults and ensure prompt resolution.
Attend to BSS & RAN related customer complaints
Handle integration and commissioning of2G / 3G / 4G sites
Work with OEM support teams to resolve BSS / RAN related faults
Provide reports on service outages, determine root cause analysis and recommend follow up actions.
Implement BSS / RAN-related work orders(WOs) and change requests (CRs).
Investigate major service outages and follow up with units responsible to ensure prompt resolution.
Proactively work with other stakeholders on network incidents requiring cross-departmental collaboration
Provide efficient, timely and effective remedies to network issues and requirements and ensure minimal disruption to business.
Advice on network audit, performance improvement and optimization
Perform other duties as assigned by the Manager, BSS & RAN Operations
First Degree or equivalent in Electrical or Computer Engineering or relevant discipline
Minimum of four (4) years post NYSC relevant work experience network operations
Multi-vendor BSS / RAN experience
Network availability and capacity management
Network operations and maintenance
Delegation / Supervisory
Passion for Excellence
Engineering / Technical jobs in Nigeria *Engineering / Technical jobs in Abuja *Senior Engineer, Service Assurance in Abuja