The Solution Manager has technical sales and relationship responsibilities towards the marketing, product development, and technical departments (might be up to CTO) in the customer organization.
He / She plans and executes the solution marketing activities and has a clear technical customer strategy in mind. The Solution Manager has a good understanding of the market position of the customers and develops opportunities and technical strategies for Nokia to improve its position.
The Solution Manager manages the product portfolio in the Customer Team in his / her own Business Unit product / solution competence area and has the responsibility to push the BU sales in the CT.
The SM has to take the role of the Customer Solution Owner . More than one Solution Manager can be assigned to a CT at the same time, depending on portfolio coverage and size of business.
Job Responsibilities & Competencies
Responsible for Order Intake, Revenues and Sales Margin for MW Equipment and Attached Services
Representing the MW BU towards Cx and customers. Building strong and trusted relationships with customers.
Providing technical consultancy to drive and influence customers’ strategy in alignment with Nokia roadmaps
Product Marketing : Promote Nokia products, influencing customers thinking and requirements before RFPs Collect market information, roadmap requirements and competitor intelligence to MW Product Management
Creating MW and Services Technical offers to customers in collaboration with SBMUs and CX Sales Support ensuring cost optimized offering through smart tendering including MW Products and attached services
Review and add / customize / correct all technical deliverable for Offers submission
Trigger Pre-C3 commitment requests
Aligning the commercial strategy with the Head of Sales and Pricing Directors to ensure delivery of the most competitive offers to customers
Identification of technical risks during presales phase and follow up capturing it in L2D
Aligning Demand / Supply Planning for MW products and services, in collaboration with Supply Chain teams
Feedback on portfolio demand and roadmap alignment to customers’ needs
Optimize Tendering process, status reporting, lessons learned, and Best practices documentation.
Establish strong Interfaces towards : MW&CSN BU , RBC Markets, CX, GSS , RBC Services Delivery, CMBD
Technical Domain Expertise :
Pre-sales background with experience of handling RFPs / tenders / bids and preparing proposals is required.
Deep understanding of transmission technologies especially microwave, longhaul, shorthaul, aggregation, E-Band, Mobile Backhaul and fronthaul and Microwave related services
Proficiency in handling technical queries and discussing technical concepts related to Transport Technologies.
Candidate should have around 5+ years of Experience on the Transmission side with a strong background of Microwave Networks and Microwave related services
Experience of working on Microwave tools like Pathloss, Spider, OGCAT will be an advantage.
Knowledge of Nokia Microwave products will be an added advantage.
Microwave Network Design understanding is a plus
An Electronics & Communications Engineering graduate with good understanding of concepts of Radio and microwave transmission is required , Post graduation in the necessary field will be an added advantage.
Fluency in English is mandatory. French is a plus
Other Qualifications :
Customer Business Understanding
Customer Business Case Creation
Broad or Profound Knowledge on Nokia Products &Technologies
Personal Attributes : Credibility at the customer
Proactive team player
Performs with minimum supervision
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered .
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality :
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.