Customer Service Representative - Vintex Global
Vintex Global
Lagos
4d ago
source : BetaJob

Responsibilities :

  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries
  • Requirements / Skills :

  • Excellent communication and writing skills
  • Ability to work under pressure.
  • Comfortable using computers.
  • Experience working with customer support.
  • Minimum qualification is OND
  • Experience : 0 - 3
  • Remuneration

    Salary : N70,000 - N100,000 per month

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