Operations Supervisor - AnneMarthas Global Services
AnneMarthas Global Services
Lagos
5d ago
source : BetaJob

Job Description

  • Our Operations Supervisor's responsibility is to oversee the daily management and operations of the business and its employees.
  • The Operations supervisor's duties also includes; designing and communicating business goals and strategies, budget management, expense tracking, employee training and motivation.
  • Responsibilities

  • Oversee daily operations by managing and monitoring the running of the company’s businesses.
  • Hire, train and manage employees and carry out the evaluation of their performance on the job.
  • Ensure good customer service from all employees, dealing with customer complaints, tackling problems and noting their comments as well.
  • Manage operational costs and engage with vendors.
  • Working with set administration policies and processes and improving the same.
  • Design business growth strategies.
  • Draw up budgets and optimize expenses.
  • Ensure employees work productively and develop professionally.
  • Supervise maintenance, supplies, renovations and furnishings.
  • Carry out the inspection of properties and services.
  • Prepare regular business reports for upper management.
  • Candidates must :

  • Possess relevant qualifications.
  • Have an understanding of the hospitality and real estate industry.
  • Have an impressive corporate personality with strong management skills and a keen eye for details.
  • Be skilled in business development.
  • Be passionate about the job and stay committed to the business.
  • Have excellent knowledge of the MS Office package.
  • Have excellent customer service / client engagement skills as well as a business mindset.
  • Demonstrate aptitude in decision-making and problem-solving.
  • Display outstanding leadership skills and a great attention to detail.
  • Have a working knowledge of hotel management software.
  • Display strong leadership qualities and be able to self-manage and monitor other employees.
  • Have strong business and people management skills.
  • Prior experience in a similar role is an added advantage.
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