Information Technology : systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Key Responsibilities / Accountabilities
Providing capacity planning, monitoring, and maintenance of the Bank Line of Business Applications
To maintain production environments relating to online services. This will include development, DR and Production Applications
To ensure that applications are maintained in a manner that supports delivery of services to multiple platforms(Peripherals) , resilience, and performance
To ensure standards and guidelines are applied and maintained across applications for administration, deployment and monitoring over a range of platforms that largely comprises Bank standard Process flow.
This includes applications, web server components and databases
Impact the whole business
Description or examples : Application like Credit CRMS for loan booking
Receive a service from them
Description or examples : Inability to receive service from them can hinder the team from working
Impact the whole functional area
Description or examples : Click here to enter text.
Manage the relationship
Description or examples : Applications such as Gori, Pragmatic, i-Concept4
Preferred Qualification and Experience
First Degree - IT and Computer Sciences
First Degree - Engineering Sciences
Other qualifications, certifications or professional memberships
Information Technology - IT Operations
Relevant industry experience in the Support and Administration of the Bank Line of Business Applications (Peripheral Applications) and Services (UNIX) used by the Production for business continuity.
Knowledge / Technical Skills / Expertise
Refers to the knowledge and experience required to ensure provision of application maintenance and support services. Support typically takes the form of investigating and resolving problems and providing information about the systems.
It may also include monitoring their performance.
Refers to the knowledge and experience required to ensure provision of service continuity planning and support.
Knowledge and understanding of IT diagnostic tools including the replication of errors in test environments.
Ability to analyse statistics and other data, interpret and evaluate results, and create reports and presentations for use by others.
Ability to provide optimal IT support to departments to help facilitate meeting of the Bank's objectives.