Retail Sales Executives
School Kits Limited
Lagos
3d ago
source : myJobmag
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    School Kits Limited is a leading professional school outfitting firm and a one-stop shop for a wide range of requirements for students from pre-

    school age through the secondary (High) school age. We are passionate about providing value to schools and parents hence we strive to deliver quality, flexibility and affordability on school supplies.

    School Kits Limited commenced business in 2000 and has experienced significant growth for the years becoming a credible brand within the school supply industry in Nigeria.

    Our competence and credibility can be attested by many satisfied School clients from start-ups schools to well-established institutions as listed in our portfolio.

    Job Description

    Employee Management : You will ensure that the outlets are adequately staffed daily for effectiveness and efficiency.

    Inventory Analysis : You must be able to forecast sales figures and inventory requirements for each location. Also, required to do a daily check and a periodic inventory analysis for each store and use the analysis coupled with sales figures to determine the optimal stock levels.

    Customer Service and Engagement : You will be expected to attend to customer complaints, enquiry and questions

    Cash Monitoring and Management at the retail outlets : You must ensure the lodgment of all cash received at the outlet every day except weekends when banks are non-operational

    Outlet Operations : You are to ensure smooth running of the operations of the outlets you were assigned to. Follow-up with the Admin department on renewals as it applies.

    Sales : You must be able to read, analyze, and interpret general business periodicals, sales figures and forecasting future sales, professional journals, technical procedures, or governmental regulations

    QUALIFICATION / ATTRIBUTES :

    Minimum of BSC degreeProven working experience as a Retail Store ManagerKnowledge of the retail operationsAptitude in decision-

    making and working with numbersExperience in collecting and analyzing dataStrong leadership capabilities

    SALARY / BENEFITS

    70,000 - 100,000 monthly grossHealth CoverGroup life

    Job Details

    Attend to clients’ inquiries and complaints. Provide customer support services in accurate and timely fashionAbility to cross sell and up sellFamiliarization with organization’s products and advise customers on its availabilityBuild positive and productive relationship with customersKeep records of sales proceeds at the end of the dayMaintain high level of professionalism and competence in every client interactionWork in compliance with company policies and proceduresPresent and portray a positive image of the organization, its products and services to clientsGive regular and timely updates on stock level to the store managerRecommend potential products or services to the store manager by collecting customer informationWork together as a team with other colleagues.

    Carry out tasks as assigned by the store manager

    Candidate Requirements

    Minimum qualification HND / Excellent People and Communication skillsExperience in Retail / Education sectorProficiency in Microsoft packagesExperience in Customer service especially in a one-

    on-one interactionFast learnerResponsible and committed to task assigned to handleAbility to blend into a new environment and work with people of different ethnicityAbility to work under pressurePunctualAttentive to detailsCourteousAbility to Cross Sell and Up-

    sellCertification in Customer Service would be an added advantage

    Remuneration

    Lagos, ₦50 000 - ₦60 000 / Month (Negotiable)

    Other Benefits : Health Insurance, Training, Group life Insurance, etc.

    Permanent

    Sectors : Education, Retail

    Required Skills

    Customer Service : Minimum of 1-year experience

    Sales and Marketing experience is also an added advantage.

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  • JOB SPECIFICATION

    Monitoring competitor products, sales and marketing activities.Identify business opportunities and target marketsIdentify, arrange and Visit potential customers for new businessProvide customers with quotationsNegotiate the terms of an agreement and close salesFormulate business proposals according to customers’ business needsGather market and customer information and provide feedback on buying trendsRepresent School Kits Limited at exhibitions, events, seminars and workshops as it appliesIdentify new markets and business opportunitiesRecord sales and send copies to the Head of your unit and the Chief Operating OfficerManage account and expansion activitiesDevelop new opportunities and close existing onesBuild meaningful relationships within the company and outsideDevelop detailed territory plans Ensure appropriate and timely delivery of service and productsFollow up on service and / or product once the delivery has been madeResearch market trends and productsChallenge objections in order to get the customer to buy a productCheck quantity and quality of products at the store prior to deliveryRecord sales information and maintain customers’ recordsMake rapid calculations of costs in order to provide temporary quotationsPrepare sales reports by analyzing and summarizing information Review your own sales performance periodically against set targets

    Qualification :

    Minimum of a , Project Management and other related fields2 - 3 years’ Experience in Sales and Marketing, preferably in the Textile / Educational sectorA professional qualification in marketing would be an added advantage

    Skills Required :

    Excellent attention to Details Develop plenty of stamina; Able to withstand pressureStrong Leadership : You must be able to lead and motivate yourselfSmart and Teachable Communication : excellent communication and people skills is very essentialCustomer service

    JOB DESCRIPTION

    Ensuring correct usage of QuickBooks software by the sales team to carry out sales orders.Training sales team- both new and old-

    and ensuring adherence to existing and reviewed sales process.Reviewing and updating sales processes in line with the executive management guidelines and requirements.

    Developing and implementing strategic marketing and sales plans and forecasting to achieve corporate objectives for School Kits Limited products and services.

    Planning and overseeing advertising and promotion activities including print, online, electronic media, and direct mail.Managing day-

    to-day performance of all sales team members and deliver reviews.Working with the management team to generate ideas for sales boost and motivational initiatives.

    Leading and scheduling weekly and / or monthly team meetings with sales team.Tracking of sales team metrics and report data to the executive management team on a regular basis.

    Ensuring effective control of marketing results, and taking corrective actions when necessary to guarantee that achievement of marketing objectives falls within designated budgets.

    Overseeing and evaluating market research and adjusting marketing strategy to meet changing market and competitive conditions.

    Monitoring competitor products, sales and marketing activities.Ensuring correct usage of QuickBooks software by the sales team to carry out sales orders.

    Training sales team- both new and old- and ensuring adherence to sales process.Reviewing and updating sales processes in line with the executive management guidelines and requirements.

    Establishing and maintaining relationships with industry influencers and key strategic partners.Guiding preparation of marketing activity reports and presenting to School Kits Limited executive management team.

    Establishing and maintaining a consistent corporate image throughout all product lines, promotional materials, and events.

    Directing sales forecasting activities and sets performance goals accordingly.Directing market channel development activity and coordinating sales distribution by establishing sales territories, quotas, and goals.

    Representing School Kits at exhibitions, seminars and workshops to promote product.Meeting with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals.

    Preparing periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.Reviewing and analyzing sales performances against programs, quotes and plans to determine effectiveness.

    Skills Required

    Proficiency in QuickBooks usage for Sales orders’ processes and analysisExcellent attention to DetailsStrong Leadership : You must be able to lead and motivate the retail teamCommunication : excellent communication and people skills is very essentialCustomer service : Customers pay the bills.

    You must have a strong commitment to customers and ensure you get familiar with them on name basis as much as you canFamiliarization : it’s very important you and your team are very familiar with the School Kits’ SKUs and display prices, functions and value proposition for the client and alternative productsDecision making ability : It’s very important you are fully informed about the company’s policy and retail guidelines, to enable you make / advise on decisions as it concerns the businessResponsibility : You must develop a sense of responsibility towards all company property-

    items for sale, generator, water supply, environment cleaning, refuse disposal, furniture and shop fittings, computers and accessoriesAbility to work under pressure especially during the peak period and handle challenging situationsPersonal attributes : Confident, Self-

    driven, Positive and EnthusiasticExcellent prioritization and organizational abilitiesAbility to consistently and independently problem solve and achieve objectivesAbility to perform effectively and efficiently in both individual and team environmentsPrompt in responsiveness to subordinates’ needsResult-

    drivenFamiliarity with data analysis and reporting

    Qualification :

    Minimum of a , Project Management and other related fields 3-5 years’ Experience in Business Development / Sales and Marketing with a proven track recordA professional qualification in marketing would be an added advantage

    Job Description

    The job responsibilities would include but not limited :

    Acquaint subordinates with product knowledge and software training where necessaryManage / Motivate Client Service officers and support staff to meet or exceed sales targetsAssign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequencyKeep track of stock ordering through inventory management softwareGive daily, weekly and monthly update on sales activities-

    items in most / least demand, customer preference and market trends- to head of Supply Chain departmentAttend to customer inquiries (including but not limited to school clients)Deal with customer Queries, resolution of complaints and escalate when necessaryMaintain awareness of market trends and monitoring what competitors are doingManage petty cash expense at the outletKeep abreast of developments within the Lekki metropolisTrain and develop the staff working under you (leadership and personnel effectiveness)Attendance Register to be kept and monitored for all reporting staffSupervise and ensure the Cleanliness of the outlet

    SKILL and COMPETENCE :

    Leadership : You must be able to lead and motivate your teamCommunication : excellent communication and people skills is very essentialCustomer service : Customer pays the bill.

    You must have a strong commitment to customers and ensure you get familiar with them on name basis as much as you canFamiliarization : it’s very important you and your team are very familiar with the items on display-

    prices, functions and value proposed for the clientSales : everyone that walks into the store is a potential customer, you must be able to make a sales pitch that eventually leads to salesDecision making ability : It’s very important you are fully informed about the company’s policy and retail guidelines, to enable you make decisions as it concerns the businessResponsibility : You must develop a sense of responsibility towards all company property-

    items for sale, generator, water supply, environment cleaning, refuse disposal, furniture and fitting, computers and accessoriesAbility to work under pressure especially during the peak period and handle challenging situationsPersonal attributes : Confident, Self-driven and Enthusiastic

    QUALIFICATION / ATTRIBUTES :

    Minimum of HND or BSCProven working experience as a Retail Store ManagerKnowledge of the retail operationsAptitude in decision-

    making and working with numbersExperience in collecting and analyzing dataStrong leadership capabilities

    Job Type : Full-time

    Salary : ₦70,000.00 / month

    Key Responsibilities

    Develop a thorough knowledge of Schoolkits productsOrder fulfillment and store keepingCreate products and quality content for all ecommerce platforms and websiteEnsure all products uploaded are available in stockEnsure homepage, product departments of the website are regularly updated with new content and productsLiaise with photographer to ensure clear and crisp images

    Skills and Qualifications

    Excellent communication skills, written and verbalProficient with Microsoft word, excel and powerpointProactive, enthusiastic, fast learner, open minded and willing to grow in the ecommerce sectorSelf-

    starter, able to work under own initiative and get things doneEcommerce knowledgePhotography / Design background preferred but not requiredIT and social media savvyDegree holder in any field

    Should be between 20-25 years

    OVERALL JOB SCOPE : You are (to) :

    You are (to) :

    Oversee School Kits Limited's online sales and presenceResponsible for conveying a consistent brand image that attracts customers by encouraging sales on the WebOversee the e-

    commerce team activities in managing the online transaction system and the outlook of the websiteStay abreast of changes in the online marketing environment to best serve the objectives of School Kits Limited and adjusts plans accordingly.

    Responsible for overseeing other aspects of the website such as the advertising and content components

    SKILLS and ATTRITUBES :

    Focus on user experience : You’ll need to have an understanding of how to create and maintain a well-designed site with proper branding and almost flawless functionality.

    Brand development / cohesion : You need to be able to adhere to, and reinforce, the brand standards set by School Kits, while adapting campaigns to online media (as applicable).

    Marketing : You need to be mindful of brand engagement with an eye for meeting / exceeding sales targets.Prioritization : You (and your team) would need to prioritize your ideas in order to acquire shoppers, convert sales, and create loyal customers.

    Self and Team Leadership : As the team grows, your ability to train, supervise, motivate and discipline your team members will be paramount to your success.

    Project Management : You will have to operate under timeline, budgetary and other restrictions.Effective Communication : You need to be able to effectively communicate your departmental vision to your team mates and also communicate progress with the executive management, as well as any suggestions / recommendations to improve efficiency.

    KEY RESPONSIBILITIES : Content Management :

    Content Management :

    Oversee all content creation activities for School Kits Ecommerce website.Work closely with the marketing team to devise a web content strategy that aligns with the company's wider goals.

    Create a content marketing calendar to ensure regular content on the website throughout the year.Write entertaining and informative search engine optimised copy.

    Keep up to date with industry best practice and monitoring content activities of competitor websites.Oversee developing the product descriptionRepurpose content for different mediums including social media and video.

    Create entertaining and informative video content for the website.Work alongside the social media manager (outsourced) to create content for the different social media channels.

    Knowledge Sharing :

    Train the ecommerce team on managing the website’s content and operations

    Marketing :

    Develop and implement the strategic online marketing plan / programs to increase salesDevise strategies to drive online traffic to the company website.

    Track conversion rates and make improvements to the website.Utilise a range of techniques including paid search, SEO and PPC for directing traffic to the site.

    Evaluating customer research, market conditions and competitor data.

    Site Development / Maintenance :

    Work with website designers / developers to continuously improve the School Kits’ ecommerce site.Oversee the updating of all sections of the website including homepage and all other categories.

    Check site content and systems regularly to ensure that they are working properly, prices and product information are updated, new products added and non-

    available products are removedImprove the usability, design, content and conversion on School Kits’ ecommerce site.

    Security :

    Work with payment providers to maintain payment mechanisms that are secure and that protect customers’ personal details when they pay by debit or credit card on School Kits ecommerce site.

    Logistics :

    Work with the Admin department (dispatch rider) to ensure timely delivery of online orders.Develop a pickup and delivery schedule to ensure orders are fulfilled.

    You would be required to perform other duties in line with role as the E-commerce Manager.

    REPORTING LINE :

    You will report to the Chief Operating Officer (COO)

    FUNCTIONAL EXPERTISE

    Update system as soon as new version of OS and application software comes outImplement the policies for the use of the computer system and networkSetup security policies for users.

    A sysadmin must have a strong grasp of computer security ()Documentation in form of internal wikiPassword and identity management

    COMPETENCY :

    Well developed hardware and software skillsProficient in NetworkingExcellent leadership and interpersonal skillsAnalytical and problem solving skillsDecision making skillsEffective verbal and written communications skillsAttention to detail and high level of accuracyVery effective organizational skillsComputer skills including the ability to operate and manage computerized financial, payroll and human resource information systems, spreadsheet and word-

    processing programs, and email at a highly proficient levelTime management skills

    KEY RESPONSIBILITIES :

    Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc.

    in accordance with standards and project / operational requirements.Develop and maintain installation and configuration procedures.

    Contribute to and maintain system standards.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

    Maintain system efficiency.Ensure design of system in a manner that allows all components to work properly together.Troubleshoot problems reported by users.

    Make recommendations for future upgrades.Maintain network and system security.Analyze and isolate issues.Monitor networks to ensure security and availability to specific users.

    Evaluate and modify system's performance. Identify user needs.Maintain integrity of the network, server deployment, and security.

    Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems or liaise with the vendors.

    Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

    Expand or modify system to serve new purposes or improve work flow.Assist in the purchase of computer hardware and software as it applies.

    Train staff and users to work with computer systems and programs as it applies.Determine computer software or hardware needed to set up or alter system.

    Develop, document and revise system design procedures, test procedures and quality standards.Design new, Modify existing network framework to suit work demands

    Method of Application

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