Outlet Manager
Khenpro Global Services
Okota, Abule-egba, Gbagada, Surulere, Yaba, Amuwo-odofin and Lekki - Lagos, Nigeria
1d ago
source : Fuzu

Job Summary

  • Degree in the Hospitality Management / Food and Beverage will be an added advantage.
  • 0- 3 years work experience.
  • Should have a minimum of two years experience in a leadership role.
  • Must have previous experience working in a confectionery or hospitality industry.
  • Must have good written and verbal communication skills.
  • Must have strong interpersonal and problem-solving abilities.
  • Must be goal-driven and result-oriented.
  • Service focused personality is essential.
  • Responsibilities

  • The Outlet Manager would be responsible to over see the day to day activities of the outlet in order to increase revenue and contribute to the growth of the organization.
  • Achieve Sales Target.
  • Maintain daily outlet operation.
  • Plan and assign daily work loads to outlet associates.
  • Develop policies and procedures and enforce to establish.
  • Establish operational strategies to meet quality and customer service standard.
  • Maintain clean and safety outlet environment.
  • Obtain customer feedback and recommend necessary outlet operational changes.
  • Schedule time for orientation and job training for outlet associates.
  • Organize the meeting to discuss issues and updates.
  • Address customer queries courteously and ensure coustomer satisfaction.
  • Analyze and resolve problems in a timely and accurate manner.
  • Give Training to sales associates about Sales, customer orientation, merchandising.
  • Maintain merchandising.
  • Demand Planning.
  • Assist cash handling activities and development expense and revenue report.
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