About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities
Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through :
effectively generating new business identify Chinese prospects and convert in line with the Bank’s appetite
strategically formulating account plan provide clients needs-based solutions, structure appropriate credit facility, and execute various banking transactions
proactively building trusted client relationships maintain a portfolio of active and growing customers
Market and sell broad range of products including trade service, cash management, treasury and investment to Chinese clients
Prepare credit proposal and loan application of customers; prepare annual review on timely basis
Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
Implement agreed business plan to achieve sales / revenue targets
Generate creative ideas on customer acquisition and products / services targeted at Chinese Clients
Regularly feed back to Team Leader and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products
Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct
Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis incorporating infrastructure requirements and ensuring that they are fit-for-growth.
Conduct regular and timely customer due diligence (CDD) reviews
Ensure CDD profiles are error free for timely sign off
Follow and comply with AML CDD policies and procedures where applicable
Identify KYC issues, provide solution or escalate to line manager if necessary
Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures
People and Talent
Embed the Group’s values and culture
Coach peers and more junior staff as appropriate
Partner effectively with internal stakeholders to deliver effective client solutions
Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements.
This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).
Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and / or ensure adequate reporting to the relevant superiors and / or Risk Committees.
Do what is right in order to avoid reputational risks and operational losses
Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable) : Anti-Money Laundering (AML) and all applicable money laundering prevention proceduresClient Due Diligence & Related Periodic ReviewsClient Suitability StandardsTreating Customers FairlyApproval & review of Credit ApplicationsMaintain Documentary standardsData ConfidentialityCross-Border Policy Sanctions Environmental and Social Risk Management (ESRM)Anti-Bribery and Corruption (ABC)
Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
Engage with all audit report findings and ensure feedback is acted upon
Regulatory & Business conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the Business to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients; Effective Operation of Financial Markets;
Financial Crime Prevention; The Right Environment.*
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders Internal :
Colleagues in CB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses
External : Key clients
Embed Here for good and the Group’s brand and values
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Work effectively across SCB, using values behaviours to drive overall business growth
Our Ideal Candidate
Fluent in Chinese / Mandarin
Minimum 4 years of relevant experience in serving business / commercial / corporate clients. Experience in servicing international businesses under the cross-border context is a plus
Excellent financial analysis skills and ability to assess client creditworthiness and key risk considerations / mitigations
Sound product knowledge on trade, cash, lending and FX and strong understanding of local industries, supply / value chains and market environment
Knowledge of operational procedures, documentation requirements, banking practices and regulations related to commercial banking
Firm in all business guidelines and compliance issues
Sound knowledge of financial markets and investment products
Outstanding communication and presentation skills