Telesales Manager
Snaphunt
Lagos, Nigeria
23h ago

The Offer

  • Drive high sales closure for a well-backed health insurance company
  • Lead a dynamic team of Telesales Officers
  • Attractive Salary & Benefits
  • The Job

    You will be responsible for :

  • Contacting potential or existing customers to inform them about the company’s products or services using scripts and initiative
  • Creating scenarios from frequently occurring issues and creating good sales pitches for such scenarios.
  • Managing all leads and designing intelligent systems and processes that ensure telesales agents are calling the right lead at the right time.
  • Measuring and reducing churn risk in the business.
  • Consistently improving customer onboarding to reduce first-month churn.
  • Tracking and monitoring the performances of telesales agents.
  • The Profile

  • You have at least a Diploma / Degree with 3 years of experience as a Telesales Lead / Telesales Officer or experience in sales-heavy roles.
  • You have a proven track record of successfully meeting sales quota preferably over the phone.
  • You have strong communication skills with excellent cold calling and upselling abilities.
  • You possess creative thinking and a problem-solving mindset.
  • You have the ability to self-manage their work and understand what success looks like
  • You are able to implement well-thought-out processes with feedback mechanisms that help improve the process.
  • You are able to lead a team and align them on your goals.
  • The Employer

    Our client is a health insurance company that leverages technology to make insurance more accessible and easy to use. Backed by leading Silicon Valley Venture Capitalists, they have developed an intuitive web & mobile app and are driven by exceptional customer service.

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