Human Resource Manager at Mutual Microfinance Bank Ltd.
Mutual Benefits Assurance Plc.
Lagos, Lagos, Nigeria
4d ago
Job Description

  • The Human Resource Manager will lead, direct and manage the day-to-day Human Resources activities for the company.
  • The HR Manager will provide oversight and guidance to the development and monitoring of processes relating to recruitment and retention, compliance, compensation, benefits, training and development, performance management and employee relations.
  • The HR Manager will provide strategic guidance on HR to the office. Policy formulation, staff performance standardization, asset maintenance as well as quality/efficiency management across the entire company.

Key Duties and Responsibilities

  • Analyze internal business processes, structures, design and deliver leading-edge HR practices.
  • Establish and communicate clear targets/performance expectations to staff.
  • Refine measurement of ROI (return on investment) in Human Capital and align measurements with reward and recognition programmes
  • Lead change and sustain excellence at meeting customer needs
  • champion and maintain a dynamic culture that promotes productivity and keeps staff motivation turbocharged
  • Manage employee safety, welfare, wellness and health in compliance with the law
  • Coordinating compensation administration, including salary surveys, benefits and the payroll
  • Responsible for the review, updating and implementation of the Human Resources policy
  • Handling all Labour related cases, directly or in an advisory capacity
  • Handling recruitment, induction and placement functions, staff grievances and discipline
  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Oversee and manage a performance appraisal system that drives high performance
  • Assess training needs to apply and monitor training programs
  • Report to management and provide decision support through HR metrics
  • Ensure legal compliance throughout human resource management
  • Partner with various Business Units/Support Resource Functions (SRFs) to assess short and long-term HR needs and provide strategic, operational/generalist HR support to ensure that business objectives are met.
  • Facilitate the implementation of various initiatives from HR centre of expertise – (Performance Management, Learning & Development, Recruitment, Compensation & Benefits, Employee Relations, Academy to ensure effective delivery of HR solution across business lines.
  • Identify recruitment needs, strategic competencies and forecast the critical skills requirement
  • Coordinate staff exit process in area of coverage


  • Bachelor Degree in Social Sciences, Arts, or Law.
  • A Master’s degree or its equivalent in Human Resources Management, Organizational Development, MBA or related disciplines will be an advantage.
  • Must be CIPM certified and other relevant Professional Qualifications certified {CIPD, SHRM}
  • Minimum of 7-12 years HR generalist experience (at least 4 years should be at managerial level)

Additional Information

Skills Requirements:

  • Proven leadership skills
  • Communication and Interpersonal Skills
  • Ability to build and maintain positive relationship with colleagues
  • Experience in coaching staff
  • Experience in conflict resolution and disciplinary processes
  • Ability to give presentations
  • Strong Analytical and  Planning Skills
  • Proven Strategy capability and ability to write clearly and  Concisely
  • Multi-Tasking Skills
  • Experience in Payroll and Compensation Management
  • Must have worked in reputable and structured Organization(s)

Key Competency Requirements:

  • Good understanding of Banking and the financial services industry with capacity to drive and direct change initiatives in corporate human resource policies and services
  • Excellent communication skills
  • Good analytical and reporting skills
  • Competence in the use of standard Microsoft Office Suite applications and e-Recruitment systems
  • Excellent customer service disposition.
  • Knowledge of HR systems, software and databases
  • In-depth knowledge of labour law and HR best practice
  • Demonstrable experience with human resources metrics
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