DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent the world over.
We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers - helping them deliver better results everyday.
Job Title : Sales Support Specialist
Job Type : Full Time
Qualification : BA / BSc / HND
Job Field : Sales / Marketing / Retail / Business Development
Reporting relationships : This position reports in a direct line to the Head of Sales
Supports the Sales team in the country to ensure effective support of Sales channels.
include but not limited to the following :
Providing customer information, supporting the identification and qualification of Sales leads o Analyzing Sales Index
Preparing Sales reports o Supporting the customer contact by preparing customer documents
Preparing Sales reports e.g. Sales Index reports including revenue development, churn rates, hit rates, pipeline size, etc. by customers
Supporting the customer planning and implementation process.
Preparing quotations and contracts (including rate proposals and proposal writing
Preparing business reviews
Min Required Experience :
Min Qualification :
Bachelor's Degree / HND
Desired Courses : Not Specified
Other Requirements :
University degree in relevant discipline.
Minimum of 2 years’ relevant experience in Forwarding industry is required.
Extensive knowledge of the Forwarding industry
Ability to handle multiple and changing priorities
Excellent analytical skills
Results driven and attention to details o Ability to work effectively, independently and in a Team environment
Ability to understand IT based systems and online tools o Advanced Knowledge in Excel is required.
Strong problem-solving mentality
Experience with MS Office e.g. Outlook, Excel, Power PowerPoint
Experience with CRM tools is required
Excellent written, verbal and presentation skills.