Senior Manager, Oracle Analyst - Nigeria
Abuja, NG
5d ago
source : Mrjobsnaija

DAI's job vacancy, Career and Recruitment

Job title : Senior Manager, Oracle Analyst - Nigeria jobs in Abuja Job Location : Abuja Deadline : October 12, 2022

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  • Job Code : 7329

    Category : Oracle Analyst

    Department : Information Technology

    Reports to : Director, Management Information Technology

    Summary of the Position

  • The Oracle Analyst will be part of the Management Information Technology (MIS) team that is responsible for support and development of the Oracle E-Business Suite and Oracle Fusion applications used by the DAI business teams for their Enterprise Resource Planning (ERP) needs.
  • This position provides ├»techno-functional' production support for the US, HMG, and EU business units. The primary focus will be daily EBS 12.
  • 1.3 postproduction support with a secondary focus on Oracle Cloud support.

    Duties and Responsibilities

    Primary Responsibilities - Oracle EBS 12.1.3 / 12.2 production support :

  • Provide day-to-day application and technical support to business end-users to troubleshoot and resolve issues encountered in Oracle.
  • Identify persistent problems and work with key stakeholders to address the root causes.
  • Coordinate with hosting and support partners to log and resolve issues.
  • Log and track Oracle Service Requests (SRs) as necessary.
  • Develop functional and technical design documents that include detailed data mapping documentation, unit testing, and migration documents.
  • Responsible for unit and integration testing of development work.
  • Troubleshoot Oracle reports (both seeded and custom), alerts, workflows, extensions, and personalization.
  • Secondary Responsibilities Oracle Cloud envrionment :

  • Secondary focus will be similar to the primary responsibilities but on the Oracle Cloud environment.
  • Working in Oracle Fusion environment to fix, enhance or develop new reports using OTBI
  • Qualifications

  • Minimum of 4 years of functional Oracle experience and a college degree. Equivalent combinations of education and experience will be considered.
  • Demonstrated technical knowledge of Oracle EBS 12.1.3, specifically in the modules for Oracle Projects, Finance, Human Resources, and Oracle Time and Labor.
  • Demonstrated experience with SQL (familiarity with tools such as TOAD, SQL Developer is strongly desired)
  • Proven ability to research, troubleshoot, and support complex system customizations.
  • Self-directed with strong organizational skills and the ability to prioritize multiple tasks / competing deadlines simultaneously.
  • Proven ability to work independently, as well as part of a team.
  • Organized and self-motivated.
  • Strong written and oral communication skills, with the ability to communicate complex or technical information clearly, and tailor communication style to diverse audiences.
  • Demonstrated ├»customer service' mentality with the confidence to lead by example.
  • Strong interpersonal skills. Able to build and maintain strong working relationships with staff at all levels of the organization and external clients from diverse backgrounds.
  • Willing and able to adjust work schedule, if needed, to support teams located in different time zones / countries.
  • Authorized to work in Nigeria. Applicants must specify their preferred work country in their application.
  • Equivalent education and experience will be considered.
  • Preferred Qualifications :

  • At least two years of experience in an IT focused customer support role, is strongly preferred.
  • Experience with Oracle Cloud Financials and Projects preferred.
  • General EBS Knowledge to deal with User accounts and access.
  • One or more years of experience with Oracle Cloud (HR).
  • ICT Jobs in Nigeria jobs in Nigeria *ICT Jobs in Nigeria jobs in Abuja *Senior Manager, Oracle Analyst - Nigeria in Abuja
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