Fashion Retail Sales Associate
Talentsquare
Lagos, Nigeria
5d ago
source : Fuzu

Job Summary

  • You will be a part of the store operations team. The objective of your role is to maximize commercial performance whilst providing the best customer experience for and ensuring that customers get a positive first impression.
  • Must Haves :

  • OND / HND qualification (equivalent University Degree)
  • 1 - 3 years work experience
  • Proven work experience as a Retail Sales Associate, Sales Representative or similar role will be needed in this role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions / retail software, payment system
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts
  • Responsibilities

    You will be expected to :

  • Participate in stock management and control
  • Assist shoppers locate the clothing items they desire
  • Perform cash processing and card payments
  • Stock shelves with goods
  • Answer queries from shoppers
  • Guide and give advice to customers on clothing selection
  • Deal with customer refunds
  • Ensure the store clean and tidy
  • Work within established guidelines with the company brand
  • Attach price tags to merchandise
  • Receive and store stock.
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