Administrative Sales Assistant - Estrada International
Estrada International Staffing Solutions
Lagos
1d ago
source : BetaJob

Job Objective

We seek to engage an experienced Sales Representative that will support sales and coordinate sales-related activities as well as use sales experience and leadership skills to motivate sales staff, handle administrative duties and customer satisfaction.

Principal Duties / Responsibilities

  • Manage customer complaints according to the organization's approved standard operating procedures by investigating problems;
  • developing solutions; preparing reports; making recommendations to management.

  • Provide daily report of field sales success and communicate voice of the customer data to management
  • Prepare documents e.g. standard operating procedures, report templates, reports as needed.
  • Help the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high quality, up-to-date support material.
  • Handle urgent calls, emails, and messages when Sales Representatives are unavailable, answer customer queries, inform them of delays, arrange delivery dates, and schedule marketing events.
  • Handle orders by phone, email, or mail and check the orders have the correct prices, discounts, and product numbers.
  • Job Requirements

    Education / Qualification / Experience :

  • Bachelor's degree in Business Administration or related field.
  • 2 or more years' experience in sales.
  • Experience as a Sales Coordinator or in administration may be advantageous.
  • Knowledge, Skills and Competency Requirements
  • Extensive Knowledge of Microsoft Office tools
  • Strong negotiation skills, communication, and presentation skills.
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