A Conference and Events Waiter is responsible for setting up meeting rooms and ensuring all working areas are kept clean and tidy to deliver an excellent Guest and Member experience while working in all areas of Food and Beverage.
What will I be doing?
As a Conference and Events Waiter, you are responsible for setting up meeting rooms and ensuring all working areas are kept clean and tidy to deliver an excellent Guest and Member experience.
A Conference and Events Waiter will also be required to be able to work in all areas of Food and Beverage. Specifically, you will be responsible for performing the following tasks to the highest standards :
Set up meeting and event rooms
Ensure compliance of brand standards
Knowledge of menu content, menu changes, and promotional activities
Ensure the Conference and Banqueting areas are kept clean and tidy
Ensure Refreshment breaks are served at the correct times
Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
Welcome guests in a polite and friendly manner
Follow cash handling procedures, if required
Manage guest queries in a timely and efficient manner
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware.
What are we looking for?
A Conference and Events Waiter serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Conference and Banquet department and / or industry experience
Previous experience of silver service
Knowledge of Food Hygiene Regulations