Operations Manager
Lagos, Nigeria
12h ago

Casava is a licensed insurtech startup building the future of insurance. They are using technology and finance to improve the quality of life for minimum wages earners, by providing world-class affordable and accessible insurance.

Casava is the first and only insurance company in Nigeria providing an undeniably essential service Employment Insurance.

A much-needed safety net for millions of workers who are at risk of losing their most essential asset their income.

About the role

Casava is looking to hire a highly enthusiastic and driven Operations Manager to work with the Chief Operations Officer in ensuring that human resources, operations, budgets, project delivery and strategy processes are well defined and implemented for optimal functionality and effectiveness of the company.

What do you need to be considered successful?

As the Operations Manager, you will be working closely with other leadership team members to ensure the smooth running of Casava.

You will be responsible for the following :

  • Design strategies for growth and drive its implementation
  • Implement functional HRMS and internal databases across all departments and locations
  • Oversee their payroll and performance evaluation systems
  • Design company policies and procedures
  • Handle multiple projects and see them come to life
  • Prepare budgets by department
  • Manage internal communication projects (like job satisfaction surveys)
  • Ensure our recordkeeping and data processing procedures comply with GDPR requirements
  • How important are you to the bottom line?

    In this role, you will be responsible for closely monitoring all operational activities in the company with a focus on finance, human resources and strategy.

    This will involve formulating strategies to drive improved performance and implement best practices across all levels.

    The biggest problem-solving duties on the job

    You will be faced with the challenge of recognizing outdated processes and hence, developing a more productive process that improves the employees’ experience.

    What do you need to have done in your career?

  • Big four or management consulting experience
  • 5+ years work experience
  • Minimum of two years experience in a similar supervisory role
  • Masters degree is a plus
  • Experience working in the insurance or financial services industry is a plus
  • Extensive knowledge of business strategy and driving operations
  • Experience or certification in project management is an added advantage
  • Excellent verbal and written communication skills
  • Strong problem-solving, analytical and leadership skills
  • What do you stand to gain?

  • A nearly unlimited room for career growth with support along the way
  • The exciting opportunity to be part of building something extraordinary
  • Competitive Salary
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