Qualifications, Skills & Competencies
Bachelor's Degree in Computer Sciences, Information Management or related engineering field is preferred
Minimum of five (5) years’ experience in large complex information security and Cloud services with at least two (2) years in a supervisory role.
Strong written and verbal skills.
Strong analytical and problem-solving skills.
Strong understanding of a process driven environment.
Strong customer service experience and orientation required.
Understanding and manage the pressure of a 24x7 customer support environment.
Availability to work extra hours in times of emergency and specialized project deliveries.
Knowledge of network routing protocols , OSPF, BGP.
Strong knowledge of security protocols and implementations : TCP / IP, IPSEC VPN, SSLVPN, etc.
Strong experience with Fortinet and Palo Alto firewalls
Ability to work both independently and as part of a team to diagnose, troubleshoot, and resolve systems problems and issues.
Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, and application security.
Knowledge of network and web related protocols (, UDP, IPSEC, HTTP, HTTPS, routing protocols).
Must have at least one of the following certificates : CCNA (Security), CCNP, CCNP (Security), CISSP, Cisco Cybersecurity Specialist, CCIE Security.
The Lead, Cloud Network & Security will ensure that applications and infrastructure are implemented to the highest security standards, thus maintaining and enhancing customer trust.
He / She will participate in security audits, security log analysis, risk analysis, vulnerability testing and security reviews on all MainOne IPNGN infrastructures
Specifically, other responsibilities include :
Identify security issues, risks and develop mitigation plans while working closely with the information security officer, CISO, ISMS Manager and Risk Managers.
Configure, harden, & install Cisco firewalls, routers & switches.
Secure network by enforcing policies; defining and monitoring access.
Plan and appraise ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies
Maintain network security devices to enable pro-active defence of networks within a managed service SOC environment, providing protective monitoring to multiple commercial customers
Manage multiple perimeter firewalls to include Application level firewalls.
Participate in security compliance efforts (, PCIDSS, ISO27001 and SOC2)
Implementing security engineering technologies and supporting processes for strategic projects.
Participate in tier 2 and tier 3 security operation support
Participate in incident handling.
Directly managed assigned team.