We need an experienced Operations Manager who will oversee operational activities at every level. He / She will be responsible for strategizing process improvements to ensure operational efficiency.
Oversee the day-to-day operations of the company.
Manage and direct operations team to achieve business targets.
Implement the right processes and practices for smooth running of operations.
Mentor and train team members, find ways to increase quality of products and implement best practices across all levels.
Manage inventory, stock keeping of raw materials, product reconciliation and procuring materials
Ensuring that hygiene and housekeeping of the business are carried out.
Assist in developing or updating standard operating procedures for all business operational activities.
Build a strong relationship by addressing customer issues and complaints in a timely manner.
Provide operational support and guidance to staff.
Assist in developing operating and capital budgets, monitor and control expense according to allotted budget.
Maintain accurate and clear documentation for operational procedures and activities.
Requirements / Experience / Skills
Interested candidates should possess a Bachelor's Degree, HND or Master's Degree in a relevant field with 2 - 4 years work experience.
Proven work experience as operations manager or similar role
Knowledge of organizational effectiveness and operations management
Experience in stock keeping, budgeting and forecasting
Familiarity with business and financial principles
Excellent communication, report writing and organizational skills
Excellent knowledge of MS Office, excel, databases and information systems