Reconciliation & Settlement Specialist
Ikeja, Lagos, NG
2d ago

Palmpay is looking to hire a Reconciliation and Settlement Specialist who will be responsible for the reconciliation and settlement activities within the organization.

The Ideal candidate must be able to oversee accurate and timely processing of settlement figures for all transactions and ensure that required due diligence is performed.


  • Responsible for reconciliation with payment platform cooperative institutions, and timely handling of abnormal fund settlement issues;
  • Timely deal with the pending orders for clearing and settlement business every day;
  • Working with Customer Service Team and processing the funding related customer feedback and complaints related;
  • Participate in the formulation of clearing business operation procedures and specifications, to improve the efficiency and optimize the work flow of clearing work.
  • Ensure daily reconciliation of all transactions and provide daily/weekly reconciliation and settlement reports.
  • Ensure the business is not exposed to any material risks emanating from reconciliation variances.
  • Develop models that assist in the reconciliation process to speed up reconciliation and provide accuracy.
  • Document processes, procedures, resolution guides etc. for the settlement team.
  • Contribute to financial reporting and balance sheet management.
  • Manage internal and external controls for payment processes, escalate and resolve payment issues while working with Product and Business team.
  • Perform daily and weekly revenue recognition and cost optimization exercises.
  • Work with Compliance to design and maintain a process for reporting fraudulent activity to the appropriate regulatory authorities.
  • Coordinate with internal teams to develop risk mitigation strategies for payment processing and merchant management.



  • A Business-related Bachelor's degree (or higher) preferably in Accounting or Finance from a recognized University.
  • At least 2 years working experience in cards/mobile payment finance, fully integrated in all aspects of settlement and daily reconciliation process
  • Excellent communication, problem solving and analytical skills.
  • Strong strategic planning and execution skills.
  • Excellent financial analytical, organization and planning skills
  • Working knowledge of financial spreadsheet applications such as Excel
  • Experience working in a team oriented, collaborative environment.
  • Rapidly adapt and respond to changes in environment and priorities.
  • Excellent interpersonal skills, and be able to handle multiple tasks simultaneously.
  • Highly self-directed, a strong individual contributor and a strong team player.

Job Location: Ikeja, Lagos

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