Fashion Retail - Store Manager
Lekki, Lagos, Nigeria
5d ago

Job Description

We are looking for an experienced and dedicated Store Manager to manage our retail store. In this role, your duties will include overseeing employees and finances and controlling the quality of products and services.

You may also be required to evaluate the job performance of retail staff.

To ensure success in this role, you should exhibit demonstrable managerial competency and excellent communication skills.

Store Supervisors are natural leaders with excellent business management skills and a passion for customer service.

Store Supervisor Responsibilities :

  • Overseeing salespeople, cashiers, shelf stockers, and other employees.
  • Managing finances and preparing an annual budget.
  • Keeping records of expenditure, sales figures, and employee performance.
  • Evaluating the supply and availability of stocks, and profit-margins.
  • Implementing measures to avoid stock damages, theft, and wastage.
  • Monitoring shelve stocks and product displays, and the general appearance of the store. (Visual merchandising)
  • Investigating market trends and offering products that would appeal to customers.
  • Addressing customers' requests, comments, and complaints.
  • Motivating employees to achieve targets.
  • Training new staff members and scheduling shifts.
  • Qualifications

  • HND / Bachelor's Degree in Business Administration, Financial Management, or equivalent qualification preferred.
  • Msc in specifics Business Administration or fashion or retail degrees would be very satisfactory and a huge plus
  • Demonstrable experience in a supervisory capacity at a retail store, or similar.
  • Extensive experience with preparing budgets, and financial and expense reports.
  • In-depth knowledge of fashion products and consumer trends, and marketing strategies.
  • Exceptional interpersonal skills in dealing with employees and customers.
  • Competency in retail management software.
  • Proficiency with spreadsheet and word processing software.
  • Excellent written and verbal communication skills.
  • Familiarity with applicable labor laws, and retail health and safety standards.
  • Additional Information

    What we offer

  • Entitled to 10 week days (Annual leave)
  • HMO provision (After probation)
  • Opportunities to challenge yourself and career growth in fashion retail industry
  • Bonus share (When targets are met)
  • Training & self development programmes
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