Recovery Officer

Rosabon Financial Services Limited

Lagos, Nigeria

6d ago

source : Fuzu

Job Requirements

B.Sc in any Management course.

A minimum of 3 years progressive experience in Recovery Officer.

Skills and requirements :

Exceptional organizational skills.

Excellent numeracy savvy.

Great creative, visionary, and critical thinking skills.

Job Responsibilities

Ensure collection of outstanding payments from customers.

Recovering bad debts from delinquent debtors

Resolving disputes with customers, ensuring that concerns are resolved correctly.

Clarify potential consequences of not paying such as sales of collateral process.

Manage customers who are resistant by remaining polite, tactful, firm and honest.

Complete any administrative task as required for the efficient running of the team's activities.

Always deliver a consistent and professional level of service.

Devising customized recovery strategy on a case-by-case basis.

Reducing the non-performing loans owed to the Bank.

Following up with clients on previous payment arrangements.

Locating and establishing contact with debtors.

Taking ownership of debt collection cases.

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