Job Description
The key responsibility of the role is to implement learning and development programs for the organization. They will assist with coordination, documentation, administration of all learning & development activities.
Main Responsibilites
Provide administrative support for all learning and development programs in the organization logistics, documentation, coordination and post-program monitoring / evaluation and supplier management
Monitor and coordinate regulatory / statutory requirements for staff training and competence and ensure that requirements and subsequent changes are reflected in all statutory and mandatory training / activities.
Assist with prompt delivery on regulatory / statutory submissions, returns and claims
Man the e-learning platform and assist with the coordination and administration of e-learning programs and activities in the organization
Assist with the planning and development of the learning and development calendar / plan for respective populations in the organization while monitoring, tracking and coordinating key KPIs related to these activities including (but not limited to) time, numbers, budgets, costs and ROI elements
Establish self as a player in the management of all stakeholders (internal & external) involved in the provision / delivery of learning and development programs.
Answer questions / queries on non-industrial training related issues and provide high quality customer service related matters across the organization
To keep up to date with current thinking on training practices and methods, e-learning development and related software / technology
Contribute to the production of learning and development communications and campaigns using a variety of mediums, mail, Intranet, and other electronic media
Implement testing and evaluation processes for training interventions and develop and analyze reports.
Qualifications
Bachelor’s degree or equivalent in any discipline
A recognized HR certification or qualification is an advantage
Minimum of 3 - 5 years’ experience in related role
Proficiency in Data Analytics is compulsory
Experience with organizing training programs at any level in any organization
Experience with working with training providers and handling related services
Strong administration skills planning, documentation, implementation skills
Customer and service oriented
Proactive and strong team player
Excellent organizational skills planning, scheduling, personal effectiveness and meeting deadlines
Excellent people and relationship skills
Additional Information
Only shortlisted candidates will be contacted by the client
