Enterprise Account Manager (SMS Wholesale)
Edge Recruiter Nigeria Ltd.
Lagos, NG
4d ago

Job Description

Our client is a renowned multinational VAS company. They currently have an opening for an experienced Enterprise Account Manager (SMS Wholesale).

Job Profile : The Enterprise Account Manager is responsible for the SMS trading activities with specific list of accounts and acquiring new accounts, for maintaining and managing the relationships with existing partners, and for further developing new opportunities, with a goal to grow direct margin of this segment. Key Responsibilities :

  • Responsible for developing, driving and managing sales activities to grow revenues and direct margin in the A2P SMS field that support and exceed forecasts
  • Responsible for Monthly emails / calls per sales rep
  • Are able to connect with local companies including Banks, Restaurants, Schools, Shopping Malls, OTT clients like Uber
  • Acquires new partners and customers with focus on contributing to the direct margin and revenue increase of the A2P SMS Business
  • Coordinates the operational end-to-end implementation of the contracts from signature to full-service deployment
  • Handles day-to-day sales & buying activities with strong sales focus on specific destinations
  • Is accountable for all financial, technical, legal and administrative issues towards the assigned customers
  • Follows up CL Alerts, Payment delays, Legal on time
  • Builds and maintains effective long-term relationships with customers
  • Maintain reports about Client satisfaction / Feedback, Surveys
  • Participates in the development of strategic customer planning sessions and reviews
  • Ensures organizational alignment with customer needs and desires to optimize bilateral relationship
  • Attends industry events to network with relevant stakeholders, gain industry insight and represent the Business Unit in the marketplace
  • Keep up to date with latest trends in telecoms, meet new and existing partners
  • Knowledge and application of ISO norms and applies Company and department policies, procedures and forms
  • Requirements

  • Between 3 to 5 years of experience in the SMS A2P and SMS trading environment
  • Strong technical and commercial skills and familiar with industry standards
  • Excellent verbal and written communication skills
  • Very well-developed negotiations skills
  • Excellent interpersonal and time management skills
  • Ability to work independently and as part of a team
  • Energetic, target driven, initiative-taker and highly motivated
  • Must be able to effectively handle multiple projects simultaneously in a deadline driven environment
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