Graduate Customer Support Executive at Hotels ng
Hotels ng
Lagos, Lagos, ng
6d ago
source : Ecadoo

Job Description On a daily basis you will send a lot of emails and make a lot of phone calls Answer inquiries regarding information such as schedules accommodations procedures and policies Confer with customers to determine their service requirements and travel preferences Determine the availability of space on travel dates requested by customers assigning requested spaces when available Maintain computerized inventories of available passenger space and provide information on space reserved or available Make and confirm reservations for transportation and accommodations using telephones and emails Plan routes itineraries and accommodation details and compute fares and fees using schedules rate books and computers Provide customers with travel suggestions and information sources such as guides directories brochures and maps Contact customers or travel agents to advise them of reservation changes or to confirm reservations Prepare customer invoices and accept payment Promote particular destinations tour packages and other travel services Contact motel hotel resort and travel operators to obtain current advertising literature Qualifications Requirements A degree or its equivalentPerfect Telecommunication skills multitasking abilityMust be able to work under minimal supervision Must possess good customer relationship skills Must be a computer literate proficient in the use of Word Excel Power Point Organized vibrant energetic and a go getter Our offer A unique education in launching and scaling new internet conceptsBecome part of a highly professional and dynamic team working around the worldAn attractive salary packageAn unparalleled personal and professional growth as our long term objective is to train the next nbsp generation of leaders for our future internet ventures

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