Customer Service - Maclog Systems
Maclog Systems
Lagos
2d ago
source : BetaJob

Job Details

Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;
  • expediting correction or adjustment; following up to ensure resolution

    Maintain financial accounts by processing customer adjustments

    Recommend potential products or services to management by collecting customer information and analyzing customer needs

    Prepare product or service reports by collecting and analyzing customer information

    Contribute to team effort by accomplishing related results as needed

    Manage large amounts of incoming calls

    Generate sales leads

    Identify and assess customers' needs to achieve satisfaction

    Build sustainable relationships of trust through open and interactive communication

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  • Company Description

    Maclog Systems is a recruiting firm for other companies. We are also into consultancy and human empowerment.

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