Customer Relationship Officer
County Finance Ltd
lagos, NG
3d ago
source : Mrjobsnaija

County Finance Ltd's job vacancy, Career and Recruitment

Job title : Customer Relationship Officer jobs in Lagos Job Location : Lagos Deadline : August 17, 2022

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  • Job Objective(s)

  • To establish and maintain positive customer relationships towards the growth revenue for the company.
  • Duties & Responsibilities

  • Approach customers with the aim of winning new business
  • Meet with existing customers to strengthen business relationships with a view to increase financial growth of the company.
  • Aggressively market the company's products to ensure favorable market response and optimum build-up of revenue.
  • Implement marketing strategies / programs laid out by the company to boost profit.
  • Listen to customer requirements and present appropriately to make a sale.
  • Achieve set disbursement targets and investment deals from Private, Public, Individuals and Corporates.
  • Prepare documentation on the creation of risk assets to increase business office profitability
  • Sell / Cross-sell and upsell the company's products.
  • Market the brand.
  • Perform other related duties as assigned by the management.
  • Expected Outcomes :

  • Delivery of all Set Financial targets.
  • Achievement of disbursement target.
  • Customer Service delivery Customer Satisfaction rating.
  • Educational Qualifications

  • First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
  • The ideal candidates must be based within these locations and must currently work at a commercial bank in Relationship Management for Ogba (1-3years) and Ikorodu ( minimum of 1 year) experience required.
  • The ideal candidates must also be conversant with the following :

  • Basic knowledge of Accounting, Finance and Economics.
  • Finance house operations, policies and procedures
  • Good knowledge of the Finance house products and services.
  • Business development and acquisition
  • Marketing, Selling and Cross Selling
  • Knowledge of current business trends and CBN Regulatory laws.
  • Desired Skills :

  • Ability to evaluate needs of customers and determine what products or services would best serve those needs
  • Good interpersonal skills
  • Excellent Communications skills (written and oral)
  • Marketing and Selling skills
  • Leadership and negotiation skills
  • Good Relationship management skills
  • Confident and must possess excellent networking skills.
  • Behavioral Expectations :

  • High degree of professional ethics, integrity and responsibility
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned
  • Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship
  • High sense of confidentiality and discreteness.
  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Customer Relationship Officer in Lagos
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