County Finance Ltd's job vacancy, Career and Recruitment
Job title : Customer Relationship Officer jobs in Lagos Job Location : Lagos Deadline : August 17, 2022
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To establish and maintain positive customer relationships towards the growth revenue for the company.
Duties & Responsibilities
Approach customers with the aim of winning new business
Meet with existing customers to strengthen business relationships with a view to increase financial growth of the company.
Aggressively market the company's products to ensure favorable market response and optimum build-up of revenue.
Implement marketing strategies / programs laid out by the company to boost profit.
Listen to customer requirements and present appropriately to make a sale.
Achieve set disbursement targets and investment deals from Private, Public, Individuals and Corporates.
Prepare documentation on the creation of risk assets to increase business office profitability
Sell / Cross-sell and upsell the company's products.
Market the brand.
Perform other related duties as assigned by the management.
Expected Outcomes :
Delivery of all Set Financial targets.
Achievement of disbursement target.
Customer Service delivery Customer Satisfaction rating.
First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
The ideal candidates must be based within these locations and must currently work at a commercial bank in Relationship Management for Ogba (1-3years) and Ikorodu ( minimum of 1 year) experience required.
The ideal candidates must also be conversant with the following :
Basic knowledge of Accounting, Finance and Economics.
Finance house operations, policies and procedures
Good knowledge of the Finance house products and services.
Business development and acquisition
Marketing, Selling and Cross Selling
Knowledge of current business trends and CBN Regulatory laws.
Desired Skills :
Ability to evaluate needs of customers and determine what products or services would best serve those needs
Good interpersonal skills
Excellent Communications skills (written and oral)
Marketing and Selling skills
Leadership and negotiation skills
Good Relationship management skills
Confident and must possess excellent networking skills.
Behavioral Expectations :
High degree of professional ethics, integrity and responsibility
Highly organised, proactive, ability to work independently and take ownership of tasks assigned
Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship
High sense of confidentiality and discreteness.
Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Customer Relationship Officer in Lagos