Community Engagement Officer
International Rescue Committee
4d ago

Job Description

BACKGROUND : The International Rescue Committee, one of the world’s largest humanitarian agencies, provides relief, rehabilitation and post-

conflict reconstruction support to victims of natural disaster, oppression and violent conflict in 42 countries. The IRC is committed to bold leadership, innovation and creative partnerships.

Active in public health, education, livelihoods, women's empowerment, youth development, and protection and promotion of rights, IRC assists people from harm to home.

IRC entered Nigeria in October 2012 in response to a widespread flood disaster. Since then, the IRC has expanded its scope and size of the programs as new areas became accessible after prolonged conflict and insecurity, in Adamawa, Borno and Yobe States.

The IRC’s response to the humanitarian situation includes integrated Health and Nutrition services, Reproductive Health care and Women Protection services, Environmental Health, Child Protection, Economic Recovery and Development, Education and General Protection.

In 2015, IRC Nigeria developed a five-year long term Strategy Action Plan : The plan has Health, Education and Economic Wellbeing as high priority program areas.


Under the project entitled From Response to Resilience (R2R) , a consortium, led by the International Rescue Committee (IRC), including ACTED and IMPACT Initiatives (IMPACT) will adopt an area-

based, multi-risk, and multi-stakeholder approach to system strengthening for disaster risk reduction, durable solutions for displacement, and urban resilience for communities in Maiduguri, Nigeria.

The consortium will focus on neighbourhoods acutely affected by displacement and rapid urbanisation, prioritising three areas with a high influx of Internally Displaced Persons (IDPs) living alongside vulnerable host residents.

The project will map urban risks, including risks related to human conflict and social dynamics, flooding, fire, and disease outbreaks, and local services and capacities, including humanitarian, public, and private inputs.

The IRC is seeking two Community Engagement Officers to support it’s From Response to Resilience project in Maiduguri, Nigeria.

Through the project, we will build the resilience of the people, neighborhoods, and governmental systems of urban Maiduguri to address the risks the city currently faces.

We will implement this project while supporting the local integration of internally displaced persons wishing to reside within Maiduguri permanently.

As Community Engagement Officer, you will serve as the main point of contact for Maiduguri’s communities, ensuring that the project is effectively implemented on schedule and to maximum benefit for Maiduguri's residents, in tune with their needs and preferences.

You will support the implementation of the three-year Area Based Approach project, including ongoing and consistent communication with community leaders and city stakeholders, representing the project in various fora, and organizing community engagement sessions .

Working closely with the Senior Urban Resilience Manager and sector leads, you will communicate regularly with project partners to ensure the delivery of project activities in the city and that activities align with other sectors as much as possible.

The position has a strong emphasis on community engagement and participation and treating all stakeholders with transparency and respect.

Major Responsibilities

Project Quality and Strategy

  • Oversee the successful delivery of the project within one specific neighborhood.
  • Provide technical and management oversight to all project partners.
  • Liaise with IRC Nigeria technical coordinators and the Urban Technical Advisor to ensure relevant support, tools and resources are being provided and integrated into project activities.
  • Ensure activities are in line with the principles of social accountability, urban resilience, and community led development.
  • Serve as the main point of contact for one specific neighborhood, collecting their feedback, reporting back to them on progress, and ensuring that all members of the community are able to freely and safely voice their needs and preferences.
  • Design and implement a 2.5 year community engagement strategy in partnership with the Senior Urban Resilience Manager, Urban Technical Advisor, and Consortium Partners.
  • Liaise directly with Maiduguri’s State and city authorities on behalf of your representative community.
  • Ensure that actions identified through the action are representative of the communities they are meant to serve.
  • Staff Performance Management, Learning & Development

  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and mentorship to support successful staff performance.
  • Coordination & Representation

  • As needed and in coordination with other project sector leads and country program management, represents IRC in inter-
  • agency forums and discussions.

  • Regularly communicate with internal program and operational partners, the Protection / Rule of Law, Women’s Protection and Empowerment, Children’s Protection, Economic Recovery and Development, Education and other IRC colleagues.
  • Attend relevant donor meetings and present on project activities in support of the Senior Urban Resilience Manager.
  • Education :

  • Bachelor’s degree in social sciences, economics, international affairsor related field required. Master's degree in international development, urbanplanning, or public policy related field a plus.
  • Work Experience :

  • Over two years of professional humanitarian / development experience;Experience with neighborhood-based projects highly desirable.
  • Experience with community engagement and participatory processes.Knowledge of urban resilience concepts a plus.
  • Strong presentation skills and writing ability.
  • Able to solve complex problems through a reciprocal and consultativeapproach
  • Prior experience working with government actors and / or communityleaders is required.
  • Demonstrated Technical Skills :

  • Strong program / technical and budget management skills,planning, reporting, monitoring and evaluation skills.
  • Strong technical and operational understanding of urbandevelopment programming in a marginalized context.
  • Demonstrated Managerial / Leadership Competencies :

  • You have a solid work ethic and desire to work every singleday for the improvement of the lives of the people we serve.
  • Excellent relationship-building, interpersonal skills andthe ability to effectively represent IRC at forums and with donors.
  • Strong negotiation skills essential with experience inconflict resolution desirable.
  • Ability to express ideas and concepts clearly andpersuasively with community members.
  • You have a positive attitude towards work, and are aself-starter, highly motivated, inspired, and collaborative.
  • You promote teamwork, thrive in a multi-culturalenvironment, are flexible, and handle pressure with professional grace.
  • You don't shy away from a challenge and are excited by theidea of piloting a new way of working in humanitarian contexts.
  • You are patient with difficult processes and take time tocollect feedback even if it slows down your work plan.
  • Languages :

  • Fluency in spoken and written English is required.
  • Computer / Other Tech Requirements :

  • Full professional competency in Microsoft Office Suite,especially Word, Excel, Outlook, and PowerPoint.
  • Standards of Professional Conduct : The IRC and IRCworkers adhere to the values and principles outlined in IRC Way - Standards forProfessional Conduct.

    These are Integrity, Service, and Accountability. Inaccordance with these values, the IRC operates and enforces policies onBeneficiary Protection from Exploitation and Abuse, Child Safeguarding, AntiWorkplace Harassment, Fiscal Integrity, and Anti-Retaliation.

    Gender Equality : IRC is committed to narrowing thegender gap in leadership positions. We offer benefits that provide an enablingenvironment for women to participate in our workforce including parental leave,gender-

    sensitive security protocols and other supportive benefits andallowances

    IRC is an Equal Opportunity Employer. IRC considers allapplicants on the basis of merit without regard to race, sex, color, nationalorigin, religion, sexual orientation, age, marital status, veteran status,disability or any other characteristic protected by applicable law.

    Add to favorites
    Remove from favorites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form