Telesales Agent - PayQart
PayQart
Lagos
2d ago
source : BetaJob

Job Description

  • The Telesales Agent is responsible for contacting customers and delivering comprehensive product information and delightful customer service throughout the sales process
  • This position will be selling the company’s products and services, answering questions about product or the company, asking questions to understand customer requirements, close sales, and place customer orders
  • They will ensure the customer receives a premium experience with personalized attention.
  • Job Responsibilities

  • Facilitate online sales via the website and all other customer touchpoints
  • Educate customers on products available and navigate them through available payment options
  • Follow up with all aspects of each sale until the products are delivered to the customer’s home and customer is fully satisfied
  • Well versed and comfortable with the computer and other sales systems
  • Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.
  • Preferred Qualifications

  • B.Sc or equivalent
  • Prior successful experience working in sales
  • Minimum of 2 years experience working in a similar role
  • Not more than 27 years
  • Strong written and verbal communication skills
  • Highly organized.
  • Excellent follow-up and follow-through skills.
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