Assistant IT Manager - Corinthia Villa
Corinthia Villa
Abuja
2d ago
source : BetaJob

Job Details

Duties and Responsibilities

  • A warm personality, attentive and smartly presentable.
  • Committed to delivering high levels of customer service.
  • Responds courteously and efficiently to queries and problems from guests and system users.
  • Ensures cleanliness of all data equipment and computer rooms.
  • He / She must be a self-starter, alert, energetic, responsible and flexible.
  • Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
  • Ability to troubleshoot hardware and software problems.
  • Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server / desktop infrastructure.
  • Should be capable of doing Root Cause Analysis on a problem.
  • Must know the Network fundamentals, general network setup and device configuration.
  • Good knowledge of server hardware, Disk storage technology, I / O devices.
  • Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling (iostat, Nagios).
  • Knowledge of network infrastructure, including CAT5 / 6 cabling, wireless networks, network switches, WAN / LAN, domain controller, Active Directory, firewall and VPN applications.
  • Background in highly available systems and image capture / management systems.
  • Extensive knowledge on Active Directory, Management and Implementations.
  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
  • Manage leadership in the establishment of project scope, technical strategy , cost, budget and staff support requirements with new IT initiatives.
  • Prepare Policy & Procedures for the IT Department and for the user department.
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken.
  • Anti virus setup and day to day support.
  • Able to plan, assign and take the report from the IT team.
  • Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
  • Ensure that policies and procedure relating to PCI compliance are updated.
  • Maintains a system error / progress log book and deals with reported problems.
  • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
  • Monitors and maintains proper inventory of hardware and software license.
  • Is aware of IT Security Policies and ensures implementation through regular staff training.
  • Keep updated with latest hotel technology and security risks on a regular basis.
  • Able to perform other IT or Systems related task assigned by the management.-solving skills.
  • Requirements

  • Bachelor's Degree, HND, Master's Degree
  • Minimum of 2 - 5 years experience
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